Office Associate

2 weeks ago

Hamden, United States Yale New Haven Health Full time

Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Confirms patient appointments and makes a positive contribution to the success of the medical facility by providing patient-centered coordination of clinical activities. Incumbents are in near-continuous contact with patients and are expected to model behaviors that support the values and service standards adopted by the medical facility. Regardless of the site to which they are assigned, office associate must demonstrate competency and accuracy in handling of patient appointments and records. EEO/AA/Disability/Veteran.

EEO/AA/Disability/Veteran Responsibilities:
1. Performs reception and exit functions per department and hospital policy/procedure.
- 1.1 1 1. Determines the reason for patient's visit to the clinic recognizing chief complaints and assessing urgent situations requiring immediate medical attention. 1 2.Obtains and documents authorization for OMWS treatment or services by contacting supervisors, companies and/or MCO when indicated. 1 3.Walk-Ins: Obtains company information, authorization, completes walk-in sheet. Faxes walk in sheets to company, and billing when indicated. 1 4.Exits the OMWS patients, reviews instructions, obtains signature, provides patient discharge visit summary and aftercare instructions, and sends injury treatment summary report to company (when appropriate) 1 5.Schedules follow-up visits in SYSTOC for OMWS patients and ensures that visit is scheduled with the treating provider and attached to correct injury. 1 6.Demonstrates proficient computer use of the following programs: SYSTOC, Outlook, and Microsoft Office 1 7.Prints Weekly Appointment Schedule on a daily basis, per SYSTOC contingency procedure.
- 2. Registers OMWS patients in SYSTOC, to include entering and verifying demographics for patient and company, validating identification of patient, obtaining required consent to treatment signatures that will ensure correct billing and payment for services.
- 2.1 2 1.Selects appropriate tasks and order sets associated with the patient's OMWS visit type. 2 2.Accepts payment for services from patients when designated by company, and on a limited basis, for patients not associated with a company. 2 3.Obtains all signatures required during visit such as HIPAA acknowledgement and consents. 2 4.Prepares charts for screening patients by attaching corresponding flow sheets, patient visit forms and any other related paperwork in a consistent and timely manner. Performs electronic chart preparation for injury patients. 2 5. Collects and validates registration of all new patients, scans all necessary documents into the medical records (i.e., insurance ID cards, other documents in accordance with NEMG policies and procedures.) 2 6. Answers telephone calls to office, assists callers in a pleasant manner, takes accurate and complete messages and refers callers to appropriate personnel when necessary. 2 7. Maintain proper telephone etiquette when speaking with patients/companies and healthcare team. 2 8. Responsible for daily activities including but not limited to message retrieval from answering service, voice mail, and Distribution of faxes, filing, photocopying, opening, and sorting mail. 2 9. Collect and reconcile co-pay collections/cash drawers (cash, checks, credit card payments).
- 3. Schedules appointments for OMWS follow-ups.
- 3.1 Schedules appointments for follow-up exams, or any other services according to department and company guidelines. 3 2.Offers appointment utilization of other offices to meet the needs of patients/companies. 3 3.Assists in rescheduling OMWS as necessary during inclement weather. 3 4.Updates OMWS cancellations and/or no-shows in SYSTOC on a daily basis. 3 5.OMWS: Daily reconciles Analysis of Orders' reports to ensure that all orders are serviced, and all records flattened. (as appropriate)
- 4. Maintains organized files waiting for archived medical records to be received or sent out for archiving. Per guidelines, orders charts from archive company and distributes to requesting office.
- 4.1 4 1.Has a clear understanding of and adheres to the department's Medical Records policies and procedures to include storage, retention, and request from patients for chart information. 4 2.Assists in obtaining and copying records in response to attorney requests. 4 3.Scans and attaches reports from specialist, outside referring physicians, attorneys' requests, and reports from outside services to patient record in SYSTOC. 4 4. Provides records to patients as requested after obtaining appropriate release of information consent
- 5. Provides other clerical support to the department.
- 5.1 5 1.Receives and distributes incoming mail for OMWS on a daily basis. 5 2.Sends an

  • Office Associate

    1 week ago

    Hamden, Connecticut, United States Yale New Haven Health Full time

    Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.Confirms patient appointments and makes a positive...

  • Front Office Associate

    1 week ago

    Hamden, United States PACT MSO, LLC Full time

    **Salary Range**: $20.00 to $23.00 an hour - By adhering to Connecticut State Law, pay ranges are posted. The pay rate will vary based on various factors including but not limited to experience, skills, knowledge of position and comparison to others who are already in this role within the company._ **COVID-19 Considerations** Masks are optional for...

  • Associate Dentist

    2 months ago

    Hamden, United States 42 NORTH DENTAL LLC Full time

    Overview We are currently looking for an Associate dentist for our office.  42 North Dental has been providing dental care in New England for over 40 years.  In our established, multi-specialty group practice we welcome an abundance of new patients each month.  Our state of the art facility allows optimal patient care, a comprehensive approach to full...

  • Associate Dentist

    2 months ago

    Hamden, United States 42 North Dental Full time

    We are currently looking for an Associate dentist for our office.  42 North Dental has been providing dental care in New England for over 40 years.  In our established, multi-specialty group practice we welcome an abundance of new patients each month.  Our state of the art facility allows optimal patient care, a comprehensive approach to full service...

  • Associate Dentist

    3 weeks ago

    Hamden, United States 42 North Dental Full time

    We are currently looking for an Associate dentist for our office.  42 North Dental has been providing dental care in New England for over 40 years.  In our established, multi-specialty group practice we welcome an abundance of new patients each month.  Our state of the art facility allows optimal patient care, a comprehensive approach to full service...

  • Billing Associate

    2 weeks ago

    Hamden, United States Endoscopy Center of CT Full time

    **JOB SUMMARY - Medical Billing Associate** Busy Endoscopy Center seeks part time medical biller for charge entry, payment posting, demographics entry, filing, scanning, answering phones, verification of insurance, etc. Must have positive attitude and professional demeanor. Work as key member of facility billing team. **QUALIFICATIONS** - Good...

  • Billing Associate

    4 days ago

    Hamden, United States Endoscopy Center of CT Full time

    Job DescriptionJob DescriptionJOB SUMMARY – Medical Billing Associate Busy Endoscopy Center seeks part time medical biller for charge entry, payment posting, demographics entry, filing, scanning, answering phones, verification of insurance, etc. Must have positive attitude and professional demeanor. Work as key member of facility billing...

  • Billing Associate

    2 weeks ago

    Hamden, United States Endoscopy Center of CT Full time

    Job DescriptionJob DescriptionJOB SUMMARY – Medical Billing Associate Busy Endoscopy Center seeks part time medical biller for charge entry, payment posting, demographics entry, filing, scanning, answering phones, verification of insurance, etc. Must have positive attitude and professional demeanor. Work as key member of facility billing...

  • Associate Provost for Faculty Affairs and

    3 weeks ago

    Hamden, United States Quinnipiac University Full time

    **Job Number**: 495784 **Type**: Full-time **Campus**: Mount Carmel - Hamden, CT **Categories**: Staff **Overview**: **About Quinnipiac**: **Responsibilities**: - Serves as a key member of the Academic Affairs senior leadership team with responsibility for key strategic initiatives in the Provost’s Office - Oversees the Office of Faculty Affairs as a...

  • Associate Vice President of Development

    2 months ago

    Hamden, United States InsideHigherEd Full time

    Job no: 495787Work type: Full-timeCampus: Mount Carmel - Hamden, CTCategories: StaffOverview:Quinnipiac University seeks applications for an Associate Vice President of Development & Alumni Affairs (AVP DAA).In this role, you will serve as a member of the Vice President for Development & Alumni Affairs' senior management team and will serve as the Chief...

  • Associate Vice President of Development

    3 weeks ago

    Hamden, United States InsideHigherEd Full time

    Job no: 495787Work type: Full-timeCampus: Mount Carmel - Hamden, CTCategories: StaffOverview:Quinnipiac University seeks applications for an Associate Vice President of Development & Alumni Affairs (AVP DAA).In this role, you will serve as a member of the Vice President for Development & Alumni Affairs' senior management team and will serve as the Chief...

  • Facilities Associate

    2 weeks ago

    Hamden, United States Clifford Beers Community Health Partners Full time

    **KEY RESPONSIBILITIES**: - ** Plan, organize, maintain and manage the operations of Clifford Beer sites and affiliates.** - ** Support risk reduction activities related to the environment of care at all Clifford Beers Sites** - ** Schedule, track, and maintain all facility requests/work orders including building and office maintenance, utilities and office...

  • Associate Director of Residential Life

    4 weeks ago

    Hamden, United States Quinnipiac University Full time

    Overview: The Associate Director (AD) is a vital in-person member of the residential life professional staff and reports directly to the Director of Residential Life. In this capacity, the AD plays a crucial role as part of the senior leadership team in the residential life department. The AD is entrusted with the oversight of a residential community...

  • Associate Director of Residential Life

    1 month ago

    Hamden, United States Quinnipiac University Full time

    Overview: The Associate Director (AD) is a vital in-person member of the residential life professional staff and reports directly to the Director of Residential Life. In this capacity, the AD plays a crucial role as part of the senior leadership team in the residential life department. The AD is entrusted with the oversight of a residential community...

  • Front Desk Associate

    4 weeks ago

    Hamden, United States Residence Inn by Marriott New Haven-Hamden Full time

    Position: Front Desk Agent **Open Interviews Thursday, May 9 and Friday, May 10 from 10 AM until 5:30PM** Reports to: Front Office Manager; Front Desk Manager; Director of Rooms; General Manager Management Position: No Bonus Plan: No Travel Required: No FLSA Designation: Non - Exempt Number of Employees Supervised: zero (0) Work Permit Needed: Those...

  • Front Desk Associate

    18 hours ago

    Hamden, United States Residence Inn by Marriott New Haven-Hamden Full time

    Position: Front Desk Agent **Open Interviews Thursday, May 9 and Friday, May 10 from 10 AM until 5:30PM** Reports to: Front Office Manager; Front Desk Manager; Director of Rooms; General Manager Management Position: No Bonus Plan: No Travel Required: No FLSA Designation: Non - Exempt Number of Employees Supervised: zero (0) Work Permit Needed: Those...

  • Associate Director of Residential Life

    3 weeks ago

    Hamden, United States InsideHigherEd Full time

    Job no: 495634Work type: Full-timeCampus: Mount Carmel - Hamden, CTCategories: StaffOverview:The Associate Director (AD) is a vital in-person member of the residential life professional staff and reports directly to the Director of Residential Life. In this capacity, the AD plays a crucial role as part of the senior leadership team in the residential life...

  • Associate Director of Residential Life

    1 month ago

    Hamden, United States InsideHigherEd Full time

    Job no: 495634Work type: Full-timeCampus: Mount Carmel - Hamden, CTCategories: StaffOverview:The Associate Director (AD) is a vital in-person member of the residential life professional staff and reports directly to the Director of Residential Life. In this capacity, the AD plays a crucial role as part of the senior leadership team in the residential life...

  • Associate Director of Residential Life

    1 week ago

    Hamden, United States Quinnipiac University Full time

    Job no: 495634Work type: Full-timeCampus: Mount Carmel - Hamden, CTCategories: StaffOverview:The Associate Director (AD) is a vital in-person member of the residential life professional staff and reports directly to the Director of Residential Life. In this capacity, the AD plays a crucial role as part of the senior leadership team in the residential life...

  • Business Development Associate, Bioanalytical Lab

    2 months ago

    Hamden, United States NorthEast BioLab Full time

    **NOTE: PLEASE SUBMIT BOTH RESUME AND COVER LETTER TO APPLY FOR THIS JOB. KINDLY DISCUSS YOUR MOTIVATION, RELEVANT EXPERIENCE, SALARY REQUIREMENTS, AND VISA STATUS IN YOUR SUBMISSION.** Company Overview - NorthEast BioLab, is a trusted provider of GLP and clinical bioanalytical services in the biotechnology sector Join us for a career that directly impacts...