Entry Level: Field Services Technician
2 weeks ago
**Primary Location** US-MA-Boston
- Under the supervision of the Regional Manager and working in the **Boston, MA** area, the Field Services Technician **(40 hours per week) **is responsible for the on-going support of the Medline ReNewal Reprocessing Program to pack and ship designated medical devices as well as execute any other tasks as agreed to with the facility. This individual will deliver prompt and excellent service to maintain and grow the program through job functions which include, but are not limited to, the following:
**Essential Functions**:
- Establish and follow a regular schedule to visit the assigned facility in order to collect devices in the designated containers;
- Coordinate the packing of devices in Medline ReNewal shipping containers (employing proper techniques to ensure safe shipment of product);
- Arrange for shipment of collection containers in a timely manner;
- Update the Medline ReNewal Collection Container Locations sheet to provide an accurate record of where all containers have been placed throughout the facility;
- Provide support to in-service sessions as directed by the assigned Account Manager;
- Make regular rounds throughout the facility; initially to introduce self and Medline ReNewal, and eventually to help answer questions and share any staff concerns with the assigned Account Manager;
- 100% travel in between Massachusetts and Rhode Island
- Ensure program supplies remain stocked for use; distribute program collateral throughout the facility as directed by the assigned Account Manager.
**Qualifications**:
- High School Diploma (GED) preferred
- Residence in the general **Boston, MA** area
- Able to travel locally 100% of the time
- Ability to regularly lift at least 30 pounds as a regular part of daily tasks
- A current valid driver’s license, vehicle insurance, clean driving record and ability to travel in own vehicle to designated facility
- Ability to complete collections between 6am and 6pm to align with the schedules of facility staff members
- Able to be credentialed at the highest level in order to gain admittance to all required rooms within each designated facility
- Good communication skills; especially on a verbal level
- Strong organizational skills and attention to detail to complete work tasks in a thorough manner
- Self-initiative and dependability to reliably perform the job in an independent setting
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