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Customer Experience Specialist
7 days ago
Overview:
Best Home Services is looking to add to our Customer Experience team
**Shift: 8AM-4:30PM M-F**
**Benefits**
- Guaranteed weekly pay
- Medical, Prescription, Dental, Vision, Group Life, HSA, Matching 401k benefits
- On-going training & development, growth opportunities
- Paid Holiday
- Flexible Schedule
- Paid Vacation
- Birthday Pay
- Fun work environment
- Flexible Hours/ Friendly Work Environment/ Merit Based.
**Essential functions of the position**:
- Ability to work as a team
- Daily inbound calls and follow ups
- Time management and prioritization
- Schedule appointments
- Communicate effectively and document accounts
- Educate customers throughout their project
**Requirements**:
- 1-year minimum call center experience
- Team lead experience preferred
- Familiar with plumbing, electrical, and HVAC terminology
- Service titan experience is a plus
Compensation
- $18-23/hourly
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