See more Collapse

Guest Service Expert

1 month ago

Arlington, United States Marriott International, Inc Full time

**Número de Empleo** 24070927

**Categoría de Empleo** Food and Beverage & Culinary

**Ubicación** Crystal Gateway Marriott, 1700 Richmond Highway, Arlington, Virginia, United States VER EN MAPA

**Horario** Part-Time

**¿Ubicación remota?** N

**¿Reubicación?** N

**Tipo de Posición** Non-Management

Nuestro trabajo no consiste únicamente en servir comida en una mesa para que la disfruten nuestros huéspedes hasta el momento de pedir la cuenta. Además de eso, queremos crear una experiência que sea memorable y única (dejando a un lado la comida y la bebida). Nuestros Expertos de servicio al huésped toman la iniciativa a la hora de ofrecer toda una serie de servicios orientados a que el huésped disfrute la experiência. Ya sea cuando ponen las mesas, hablan con cocina, interactúan y sirven a los huéspedes o limpian las áreas de trabajo y de almacenamiento, los Expertos de servicio al huésped consiguen que las transacciones formen parte de la experiência del huésped.

Al margen de cuál sea su puesto, hay una serie de cosas fundamentales para el éxito (crear un espacio de trabajo seguro, seguir las directrices y procedimientos de la compañía, mantener los estándares de calidad y asegurarse de que su uniforme, apariencia personal y comunicación sea profesional. Los Expertos de servicio al huésped están siempre en marcha (se ponen de pie, se sientan, andan durante largos ratos, se mueven por superficies con pendiente, que no siempre son uniformes y que a veces resbalan), revisan el menú (lo leen y verifican la información) y se implican en todo tipo de tareas (mover cosas, levantar, llevar, empujar y colocar objetos de menos de 50 libras sin ayuda; deben llegar a lugares altos y agacharse, y deben hacer movimientos que les obligan a doblar las rodillas, girarse, estirar y encorvarse). Es fundamental que los Expertos de servicio al huésped hagan siempre bien esas tareas (y otras tareas razonables que se les solicite) para que los huéspedes estén satisfechos y el hotel funcione.

APTITUDES DESEABLES

Educación: Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General

(General Educational Development, GED).

Experiência laboral afín: Menos de 1 año de experiência laboral afín.

Experiência como supervisor: No se requiere experiência como supervisor.

Licencia o certificación: Ninguna
- Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de contratar a una fuerza laboral diversa, así como apoyar una cultura inclusiva que anteponga a las personas. Nos comprometemos a respetar el principio de no discriminación por cualquier motivo protegido, como la discapacidad y condición de veterano o cualquier otra situación protegida por las leyes aplicables._

Marriott Hotels se esfuerza por mejorar el arte de la hospitalidad, innovando siempre que puede mientras mantiene el confort de lo familiar en todo el mundo. Como anfitrión de Marriott Hotels, nos ayudarás a mantener la promesa de “Una experiência hotelera maravillosa, siempre” con un servicio cuidado y sincero, que se adelanta a las necesidades de los huéspedes, para así mejorar este legado vivo. Con un nombre que es sinónimo de hospitalidad en todo el mundo, nos enorgullece invitarte a consultar las oportunidades de empleo de Marriott Hotels. Al unirte a Marriott Hotels, te unes a una cartera de marcas con Marriott International. **Estarás** donde puedes llevar a cabo tu mejor trabajo, **comenzarás** a cumplir tu propósito, **formarás parte** de un increíble equipo mundial y **te convertirás** en tu mejor versión.

JW Marriott forma parte de la cartera de lujo de Marriott International y se compone de más de 100 hermosos hoteles en ciudades destacadas y ubicaciones de resorts privilegiadas en todo el mundo. JW cree que los empleados son lo primero, porque, si tú eres feliz, los huéspedes también lo serán. Los empleados de JW Marriott son confiados, innovadores, genuinos, intuitivos y llevan adelante el legado de la marca y del fundador de la empresa, J. Willard Marriott. Nuestros hoteles ofrecen una experiência laboral inigualable, donde formarás parte de una comunidad y disfrutarás de verdadera camaradería con un grupo de colegas muy variado. JW crea oportunidades de capacitación, desarrollo, reconocimiento y, lo más importante, un lugar donde puedes seguir tu pasión en un ambiente de lujo enfocado en el bienestar holístico. El trato excepcional a los huéspedes empieza con el modo en que cuidamos a nuestros empleados. Este es el The JW Treatment. Al unirte a JW Marriott, te unes a una cartera de marcas con Marriott International. **Estarás** donde puedes llevar a cabo tu mejor trabajo, **comenzarás** a cumplir tu propósito, **formarás parte** de un increíble equipo mundial y** te convertirás** en tu mejor versión.

We have other current jobs related to this field that you can find below

  • Guest Experience Expert

    1 month ago

    Arlington, United States Marriott International Part time

    Additional Information Part TimeJob Number 24109365Job Category Rooms & Guest Services OperationsLocation Crystal Gateway Marriott, 1700 Richmond Highway, Arlington, Virginia, United States VIEW ON MAP Schedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and...

  • Guest Experience Expert

    2 weeks ago

    Arlington, United States Marriott International Inc Full time

    Additional Information Part Time Job Number 24109365 Job Category Rooms & Guest Services Operations Location Crystal Gateway Marriott, 1700 Richmond Highway, Arlington, Virginia, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a smooth...

  • Guest Experience Expert

    1 month ago

    Arlington, United States Marriott International Inc Full time

    Additional Information Part Time Job Number 24109365 Job Category Rooms & Guest Services Operations Location Crystal Gateway Marriott, 1700 Richmond Highway, Arlington, Virginia, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth...

  • Guest Environment Expert

    5 days ago

    Arlington, United States Marriott Full time

    Job Number 24130190 Job Category Housekeeping & Laundry Location Courtyard Arlington Crystal City/Reagan National Airport, 2899 Jefferson Davis Highway, Arlington, Virginia, United States Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a...

  • Guest Environment Expert

    2 weeks ago

    Arlington, United States Marriott International Full time

    Job Number 24123044Job Category Housekeeping & LaundryLocation Courtyard Dallas Arlington/Entertainment District, 1500 Nolan Ryan Expressway, Arlington, Texas, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a clean room and a freshly made bed....

  • Guest Environment Expert

    4 days ago

    Arlington, United States Marriott International Inc Full time

    Job Number 24130190Job Category Housekeeping & LaundryLocation Courtyard Arlington Crystal City/Reagan National Airport, 2899 Jefferson Davis Highway, Arlington, Virginia, United States VIEW ON MAP Schedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a clean room and a...

  • Guest Environment Expert

    5 days ago

    Arlington, United States Marriott International, Inc Full time

    Job Number 24130190Job Category Housekeeping & LaundryLocation Courtyard Arlington Crystal City/Reagan National Airport, 2899 Jefferson Davis Highway, Arlington, Virginia, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about giving guests a clean room and a...

  • Guest Environment Expert

    5 days ago

    Arlington, United States Marriott International, Inc Full time

    Job Number 24130190Job Category Housekeeping & LaundryLocation Courtyard Arlington Crystal City/Reagan National Airport, 2899 Jefferson Davis Highway, Arlington, Virginia, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about giving guests a clean room and a...

  • Guest Environment Expert

    5 days ago

    Arlington, United States Marriott International Inc Full time

    Job Number 24130190 Job Category Housekeeping & Laundry Location Courtyard Arlington Crystal City/Reagan National Airport, 2899 Jefferson Davis Highway, Arlington, Virginia, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a...

  • Guest Environment Expert

    2 weeks ago

    Arlington, United States Marriott Full time

    Job Number 24123044 Job Category Housekeeping & Laundry Location Courtyard Dallas Arlington/Entertainment District, 1500 Nolan Ryan Expressway, Arlington, Texas, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a clean room and a freshly made...

  • Guest Environment Expert

    3 days ago

    Arlington, United States Marriott International Inc Full time

    Job Number 24130190 Job Category Housekeeping & Laundry Location Courtyard Arlington Crystal City/Reagan National Airport, 2899 Jefferson Davis Highway, Arlington, Virginia, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a clean room and a...

  • Guest Services Agent

    7 days ago

    Arlington, United States Westin Arlington Gateway Full time

    Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The...

  • Guest Services Agent

    6 days ago

    Arlington, United States Westin Arlington Gateway Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The...

  • Guest Service Agent

    2 months ago

    Arlington, United States Crystal City Marriott at Reagan National Airport Full time

    Overview Opportunity:  Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.  Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register...

  • Guest Services Agent

    4 weeks ago

    Arlington, United States Westin Arlington Gateway Full time

    Compensation Type: Hourly Highgate Hotels: **Location**: The Westin Arlington Gateway is perfectly located two blocks from the Ballston Metro Station, offering guests the convenience of reaching the nation’s Capital in just minutes. See historic monuments and museums, shop trendy Georgetown, slip in a round of golf after your meetings, or enjoy a day in...

  • Guest Services Ambassador

    7 days ago

    Arlington, United States Arlington Court Suites Hotel Full time

    Guest Services Ambassador Full Time Associate Arlington Court Suites, Arlington, VA, US Salary Range: $15.00 To 17.00 Annually Job Summary: The Guest Services Ambassador (GSA) acts as the “face” of the hotel and is the main point of contact for guests. They are responsible for ensuring an excellent guest experience by conducting front desk operations in...

  • Guest Services Ambassador

    2 months ago

    Arlington, United States Arlington Court Suites Full time

    Job DescriptionJob DescriptionJob Summary:The Guest Services Ambassador (GSA) acts as the “face” of the hotel and is the main point of contact for guests. They are responsible for ensuring an excellent guest experience by conducting front desk operations in an efficient, accurate, and thorough manner. This role works closely with their peers in other...

  • Guest Services Ambassador

    1 month ago

    Arlington, United States Sandpiper Property Management Full time

    Job Summary: The Guest Services Ambassador (GSA) acts as the “face” of the hotel and is the main point of contact for guests. They are responsible for ensuring an excellent guest experience by conducting front desk operations in an efficient, accurate, and thorough manner. This role works closely with their peers in other departments as well to help...

  • Guest Services Ambassador

    2 months ago

    Arlington, United States Sandpiper Property Management Full time

    Job Summary: The Guest Services Ambassador (GSA) acts as the "face" of the hotel and is the main point of contact for guests. They are responsible for ensuring an excellent guest experience by conducting front desk operations in an efficient, accurate, and thorough manner. This role works closely with their peers in other departments as well to help provide...

  • Guest Services Agent

    7 days ago

    Arlington, United States Wyndham Hotels & Resorts Full time

    ** Guest Services Agent** Location: Arlington, TX, US Property Name: La Quinta by Wyndham Arlington - South - Dallas Req Id: 14776 La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Arlington - South - Dallas location in Arlington , Texas . **Job Summary** The Guest Service Agent is responsible for...