House Manager

4 weeks ago


Brooklyn, United States HELP USA Full time

**Program**: Days Inn | 437 39th Street Brooklyn, NY 11232
What You'll Do
As House Manager, you and the team of Residential Aides you supervise will be among the first members of HELP USA to interact with our new clients when they enter our shelter. Accordingly, it is critical that you are welcoming and supportive at a very difficult time in the lives of our clients. You'll work closely with Safety Tour Supervisors to maintain a safe, secure, and productive environment; and you'll foster positive working relationships with Social Services, Maintenance, and other Team Members.

**Your responsibilities will include**:

- Supervising and conducting initial intakes for all new clients: ensuring that all paperwork is completed and progress notes and other information are entered into the DHS CARES system; making bed assignments; and familiarizing new clients to our site and our program so that they understand the rules and requirements of the facility as well as the daily routine including information such as mealtimes, passes, curfews, etc.
- Helping to resolve client's concerns, difficulties, and grievances, entering progress notes into the DHS CARES case management system for all contacts with and on behalf of clients.
- Supervising and participating in regular inspections of the facility, including all client rooms and dorms.
- Developing your team of Residential Aides by communicating clear expectations and priorities for job performance, providing ongoing feedback and guidance through regular individual supervision sessions, setting team goals and values, and holding regular team meetings.

**You’re a great fit for this role if you have**:

- High School Diploma or equivalent OR equivalent experience and skills.
- Prior supervisory experience and experience working in residential facilities.
- Capacity to work with people experiencing homelessness and mental illness or other disadvantaged people.
- Strong customer service orientation and ability to skillfully manage interpersonal relationships.
- Ability to effectively conduct interviews with clients and create clear, concise, and accurate documentation.
- Bilingual (English/Spanish) a plus.
- Ability to provide night and weekend coverage as needed.

We Have GREAT BENEFITS
- Health insurance through Cigna, including dental and visionwith an optionthat covers entire family with mínimal employee contribution.
- Generous Paid Time Off
- 401k with Company contribution even if employee doesn'tcontribute.
- And More

Who We Are

At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest nonprofit homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facinghomelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.

EOE. A Drug-Free Workplace.



  • Brooklyn, United States Venture House. Inc. Full time

    Overview: Venture House is a nationally recognized community based non-profit mental health agency, helping adults who are living with mental illness to achieve recovery through improving access to affordable housing, education, healthcare, employment and meaningful social connection. We are seeking an enthusiastic and compassionate Case Manager to provide...


  • Brooklyn, United States Soho House & Co. Full time

    The Role... At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest...

  • Assistant Director

    3 weeks ago


    Brooklyn, United States PROVIDENCE HOUSE, INC. Full time

    **CANIDIDATES MUST HAVE AN MSW or MS in Public Health or related field.** **ORGANIZATIONAL OVERVIEW**: Providence House, Inc. is a value driven not-for-profit organization focused on assisting women in building community and transforming their lives. The agency is committed to promoting wholeness and healing while offering quality Evidence-Based services to...


  • Brooklyn, United States Chelsea Piers Field House Brooklyn Full time

    **About Chelsea Piers**: At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea Piers offer unmatched facilities, excellent benefits, and proven career growth opportunities for people who are passionate about transforming the lives of our community through sports, fitness, and event experiences. **About the...


  • Brooklyn, United States Soho House & Co. Full time

    The Role... At Soho House, a Public Space Attendant keeps all lobbies and public facilities (such as lobby restrooms, telephone area, the front desk and offices) in a neat and clean condition. The Public Space Attendant at Soho House promote a positive image of the property to members and guests and must be reliable, approachable, acute eye for detail and...


  • Brooklyn, United States Soho House & Co. Full time

    The Role... At Soho House, a Public Space Attendant keeps all lobbies and public facilities (such as lobby restrooms, telephone area, the front desk and offices) in a neat and clean condition. The Public Space Attendant at Soho House promote a positive image of the property to members and guests and must be reliable, approachable, acute eye for detail and...


  • Brooklyn, United States Soho House & Co. Full time

    **Who We Are** We are a collection of members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect,...

  • House Manager

    4 weeks ago


    Brooklyn, United States Concerted Care Group Full time

    Overview: Kolmac Integrated Behavioral Health and Concerted Care Group (CCG) is a leading outpatient treatment provider in the Mid-Atlantic region. We are committed to treating individuals whose lives have been impacted by substance use and mental health disorders. We do this by providing compassionate and evidence-based treatment, aimed at improving the...


  • Brooklyn, United States Concern Housing Full time

    Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package....


  • Brooklyn, United States Breaking Ground Full time

    **ABOUT US**: - We believe that everyone deserves a home! Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and...

  • Housing Case Manager

    2 weeks ago


    Brooklyn, United States HousingPlus, Inc. Full time

    **OVERVIEW** The case manager will work in our Justice Works division. The Case Manager will carry a caseload of individuals, families, or a combination of both and will deliver services to support the goals of housing stability, family stabilization, independent living, and financial security. **RESPONSIBILITIES** - Conduct initial intakes and assessments...

  • Case Manager

    3 weeks ago


    Brooklyn, United States Women In Need, Inc. Full time

    **Title of Position**:Case Manager **Department: Transitional Housing** **Reports** **to**:Social Service Supervisor **FLSA Status**:Non-Exempt **Salary**:$24.49 **Positions reporting to this position**:None **Purpose of the Position** - The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager...

  • Case Manager

    3 weeks ago


    Brooklyn, United States Women In Need, Inc. Full time

    **Title of Position**:Case Manager **Department: Transitional Housing** **Reports** **to**:Social Service Supervisor **FLSA Status**:Non-Exempt**Salary**:$24.49**Positions reporting to this position**:None**Purpose of the Position** - The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will...

  • Case Manager

    3 weeks ago


    Brooklyn, United States Win (Women In Need) Full time

    Title of Position: Case Manager Department: Transitional Housing Reports to: Social Service Supervisor FLSA Status: Non-Exempt Salary: $24.49 Positions reporting to this position: None Purpose of the Position The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned...

  • Case Manager

    1 month ago


    Brooklyn, United States Win (Women In Need) Full time

    Title of Position: Case Manager Department: Transitional Housing Reports to: Social Service Supervisor FLSA Status: Non-Exempt Salary: $24.49 Positions reporting to this position: None Purpose of the Position The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned...


  • Brooklyn, United States Good Shepherd Services Full time

    About Us: Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year - and builds on their strengths to help them gain skills for success. At Good Shepherd we respect the dignity and worth of every person and reject intolerance, inequity and injustice in whatever form it may take....


  • Brooklyn, United States TRG Full time

    Residential & mixed-use buildings owner / manager seeks in-house property manager for Brooklyn Portfolio (~50 small/midsize properties in North and Central Brooklyn) - Hands-on position. Senior property manager to be fully engaged in day-to-day operation of portfolio and take full ownership of role - Minimum of 3 years related property management and...


  • Brooklyn, United States Bridging Access To Care Inc Full time

    _**Who is Bridging Access to Care, Inc.**:_Bridging Access To Care, Inc. (BAC) is a nonprofit, multi-service, community-based behavioral healthcare organization committed to building healthy communities, one person at a time._ - In 2012, Brooklyn Aids Task Force changed its name to BAC and successfully made the transition from an AIDS-centered organization...


  • Brooklyn, United States FREEHOLD Brooklyn Full time

    FREEHOLD is a unique hospitality concept reminiscent of a bustling boutique hotel, without the actual hotel rooms. Developed in 2015, FREEHOLD, located in Williamsburg, Brooklyn has enticed guests with a range of accommodations including multiple bars, restaurant, spacious courtyard, plus a live music & event space. Boasting impressive reviews by the New...

  • Case Manager

    5 days ago


    Brooklyn, United States Women In Need Full time

    Title of Position: Case Manager Department: Transitional HousingReports to: Social Service SupervisorFLSA Status: Non-ExemptSalary: $24.49Positions reporting to this position: NonePurpose of the Position The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned caseload and will...