Housing Case Manager

2 weeks ago


Brooklyn, United States HousingPlus, Inc. Full time

**OVERVIEW**

The case manager will work in our Justice Works division. The Case Manager will carry a caseload of individuals, families, or a combination of both and will deliver services to support the goals of housing stability, family stabilization, independent living, and financial security.

**RESPONSIBILITIES**
- Conduct initial intakes and assessments and annual assessments as required.
- Develop initial Individual Service Plan (ISP) including relapse prevention plans with all caseload tenants. Conduct quarterly ISP reviews and annual ISP updates with caseload tenants as required.
- Provide case management, counseling sessions and support services as required.
- Refer tenants to other agencies, community service providers and resources as needed. Collaborate with providers to ensure compliance.
- Escort tenants to appointments as needed.
- Assist families and/or individuals with achieving goals of self-sufficiency and independent living.
- Work with individual and/or the entire family to improve family functioning.
- Maintain/update case notes and other data in AWARDS database as required. Document all interactions with tenants in AWARDS within 72 hours.
- Ensure progress notes provide accurate and detailed notes on needs, challenges and barriers, and progress and successes for all family members.
- Maintain tenant case files that are organized and easy to navigate.
- Ensure case files include AWARDS and supporting documentation for all family members as required.
- Maintain housing goal of zero rental arrears for each family and/or individuals. - Provide emergency and crisis interventions.
- Conduct monthly home visits as required for entire caseload.
- Attend program meetings, agency-wide meetings, and staff training.
- Perform program objectives in accordance with HousingPlus and government funder policies and procedures.
- Other tasks as assigned.

**Requirements**:
**Requirements**:

- Bachelor's in Human Services or related field
- Minimum of 2 years’ experience working with families around the issues of homelessness, Mental Illness and/or Substance Use Disorder.
- English/Spanish speaking preferred, not required.
- Experience working with veterans preferred, not required.
- Ability to work as a team member.
- Familiarity with Human Resource Administration (HRA) policy and procedures.
- Excellent organizational, interpersonal communication, and writing skills.
- Must be able to walk a minimum distance of 4 city blocks and climb a minimum of three flights of stairs.
- Some evening/weekend hours may be required.

**Benefits**

**Salary**: $45,000 - $47,000

Medical, Dental, Vision, Commuter Benefits

Supplemental Insurance at your discretion

Access to discounted entertainment benefits



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