Community Assistant

2 weeks ago

Pomona, United States Capstone on Campus Management LLC Full time

**Job Title**:Community Assistant

**Reports To**: Assistant Director of Leasing and Marketing

**Location**: The Daumier at Western University of Health Sciences, Pomona, CA

**Compensation**: $16.00 per hour. Position not eligible for benefits.

**FLSA Status**: Student Non-Exempt

**Company Information**:
Capstone On-Campus Management (COCM), with headquarters in Birmingham, Alabama, is a group of student housing professionals focused exclusively on the management of housing communities owned by non-profits and/or highly affiliated with a university.

**Summary**:
A Community Assistant serves as a peer educator and helper in order to facilitate the personal and academic growth and development of students. Community Assistants are selected on the basis of leadership experiences, communication, and interpersonal skills, ability to be a positive role model academically and behaviorally, interest in working with students to develop a positive floor/building community and willingness to promote their own personal growth and development.

**Essential Duties and Responsibilities**:

- _ Key Responsibilities_
- Support the goals, expectations, and mission of The Daumier and perform duties accordingly.
- Be regularly available/visible to residents by conducting on-call rounds twice while on duty.
- Participate in a monthly on-call duty schedule in which duty days will be determined and scheduled by Assistant Director.
- Work with others collaboratively, including The Daumier, maintenance, courtesy officers, police, etc.
- Hold the position second only to academic requirements.
- Function as a positive role model at all times, including at activities that occur.
- Follow the policies and regulations regarding student behaviors as stated in The Daumier Agreement.
- Accept challenges to personal growth and utilize feedback to improve performance.
- _
Community Involvement_
- Assist students regarding personal, social and academic concerns or needs; refer students, as necessary, to appropriate university and/or community resources.
- Assist students in mediating conflicts, both proactively and reactively.
- Inform and update the building director of any important floor/building occurrences and students with possible emotional, physical and mental health concerns.
- Initiate and maintain regular contact with floor residents throughout the year to develop positive relationships.
- Promote and demonstrate respect for all students, inclusive of all races, ages, ethnicities, genders, sexual orientations, religions, abilities, etc.
- _
Community Development And Leadership_
- Work with students to develop building environments that provide a reasonable degree of quiet and order and protect the rights and privacy.
- Complete educational, academic, and social programming requirements as outlined by the Assistant Director. Programming requirements will vary.
- Encourage student participation in University sponsored programs.
- Serve on duty for the community, including, but not limited to: conducting rounds to enforce policy and interact with residents, encouraging civic involvement and serving as a resource for the community.
- Respond to lockouts, crises, and emergencies as directed by established protocols or as directed by supervisor(s) or other management staff.
- Inform students of behavioral regulations established in The Daumier Occupancy Agreement. Promote student understanding of their responsibility for living within these guidelines.
- Appropriately confront students and document behavior that violates policies and procedures. Follow up with the student(s) and the Assistant Director as necessary.
- Attend judicial conferences as required.
- Assist students in their adjustment by supporting University activities.
- _
Administrative Duties_
- Promptly and accurately complete, by established deadlines, all assigned administrative duties as required by the Assistant Director and Director. This includes (but is not limited to): forms, logs, and weekly reports.
- Post information/notices on the floor.
- Attend and participate in all staff meetings, development programs, and training programs
- Provide desk coverage as directed by the supervisor in the unexpected absence of an office worker to meet the needs of the community.
- Implement specific procedures for closing and opening the building as stated by the Assistant Director and Director.
- Cooperate with and demonstrate support for maintenance and custodial personnel. Alert building directors to maintenance or housekeeping problems.
- Conduct Quarterly Inspections (2-fall; 2-spring)
- The Community Assistant will assume other responsibilities and duties as assigned by The Daumier professional staff.

**Qualifications**:

- High school diploma.
- Current student at Western University of Health Sciences.
- Maintain full-time enrollment and “good standing” with Western University of Health Sciences.
- Must reside at The Daumier.
- Ability to read and comprehend simp

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