Inside Sales
2 months ago
**Job Title: Inside Sales & Service Representative II**
**Overview**:
**Summary / Job Description**:
***
**Purchasing & Service - Job Duties**:
- Maintains existing accounts and obtains orders.
- Resolves customer complaints by investigating and tracking the production process and recommends solutions.
- Maintains and updates customer database.
- Maintains technical knowledge of product lifecycle.
- Contributes to sales and marketing strategy.
- Conducts stock checks in a warehouse.
**Required Skills/Qualifications**:
- Self-confidence when speaking on the phone with customers/suppliers.
- Ability to communicate detailed technical information with customers and supplier base orally and in written form.
- Ability to manage and monitor several different sources of information.
- Multi-tasking skills.
- Negotiation skills.
- Microsoft Office Suite (Word, Excel, Outlook).
**Preferred Education & Experience**:
- 5+ years of customer service experience in the aerospace industry.
**Compensation**:
- Commensurate with experience.
**Additional Requirements**:
- Successfully pass background and credit check.
Pay: From $21.00 per hour
**Benefits**:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- No nights
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
- In-person
Application Question(s):
- This job description is for a location in Canoga Park, CA. Are you willing to reliably commute to this location?
**Education**:
- Bachelor's (required)
**Experience**:
- ERP systems: 3 years (preferred)
- Inside sales: 3 years (required)
Work Location: In person
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