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Housekeeper/room Attendant
3 months ago
**Home2 Suites by Hilton Port Arthur
- NOW HIRING Housekeepers**
The Room Attendant is responsible for maintaining and cleaning the guest rooms of the hotel in accordance to the hotel standards in a timely manner. The Room Attendant is also responsible for maintaining the floor hallways, carts, linen closets, etc.
- Follow all processes and procedures for cleanliness, safety, and guest satisfaction
- A smile and customer service skills
- An attention to detail with a ‘make it right’ mindset
- Prior cleaning experience helps, but is not required
**Responsibilities**:
- Clean, dust, polish, and vacuum to make sure guest rooms and bathrooms meet hotel standards
- Change linens, make beds, and leave the bathroom sparkling
- Restock all guest room supplies and amenities
- Greet guests that you encounter during your shift with a friendly smile
- Other duties as assigned by supervisor or manager
- Stocks carts and cart storage rooms if necessary and or directed by management.
- Reports all maintenance issues directly to the front desk and/or manager on duty.
- Reports any guest property that may be leftover in the room directly to the front desk and manager on duty.
- Compliance with all safety and security policies and procedures.
- Assisting to clean other areas of the hotel as assigned by the manager when needed to include (but not limited to) associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
- Responsible for maintaining overall hotel cleanliness.
- Other duties as requested by the management team.
**Requirements**:
- Previous experience in hotel housekeeping a plus
- Basic English communication skills
- Ability to move, bend, lift, push, pull, and carry up to 25-30 pounds
- Ability to stand and walk for an entire shift and perform repetitive motions
- Attention to detail
- A can-do attitude and a hands-on approach
- A flexible schedule that allows availability days, holidays, and weekends based on the demands of the hotel
- Ability to understand and follow guidelines, adhere to timed objectives, productivity measurements and similar company standards and expectations.
- The associate must be able to perform thorough cleaning of facilities pursuant to company standards, policies, and procedures. While performing the duties of this job, the associate is regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds.
Pay: $9.50 - $10.00 per hour
**Benefits**:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
**Experience**:
- Hotel Cleaning: 1 year (preferred)
Work Location: In person
