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Captain

2 months ago

San Francisco, United States OSITO Full time

Job Details

We celebrate diversity, authenticity, and individuality, and are dedicated to creating a culture that is inclusive of all employees. We highly encourage BIPOC and LGBTQ + to apply. Please send us your resume and cover letter to be considered.

Osito is an equal opportunity employer that is committed to considering all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Opened in late December 2021, Osito is Chef Stowaway’s inaugural restaurant, and received its first Michelin star in 2022. It is San Francisco’s only 100 percent live fire, fine dining experience, located in the heart of the Mission District. More than just a restaurant, Osito is a community of makers, farmers and supporters who have brought the Osito concept to life in the middle of a global pandemic with a philosophy to create an experience that is special and memorable, as well as accessible and inviting. The Osito experience is intimate - a place where strangers become friends in a warm setting, with a menu comprised of the most beautiful ingredients of the day. The beverage program is rounded out by an extensive wine selection with a focus on natural and biodynamic production, with carefully selected sakes, ciders and beers. The menu is inspired by collective memories and moments of nostalgia from Seth's past growing up in south Texas and his experience cooking on the California coast.

Osito is seeking a career-minded Captain who is highly motivated and passionate about hospitality. If you are driven by knowledge, have a high level of anticipation and awareness, and carry a team-oriented mindset, you may be a good fit in our dining room. We hope you carry a warm and confident presence that brings comfort to those around you.

Captains should be highly detail oriented, efficient, and open to learning and suggestions.
**Duties and Responsibilities**
- Provide a high level of service and hospitality to guests while staying true to the Osito culture
- Contribute and elevate service with a strong dedication to detail
- Work closely with kitchen staff to have a full understanding of our menu
- Work closely with the Wine Director to have a thorough understanding of the wine and beverage program
- Create discourse with guests to establish trust to guide them through the Osito dining experience
- Stay current on changes to the wine program on a day-to-day basis
- Execute graceful tableside presentation and be knowledgeable about different styles of service
- Full knowledge of the Osito Food Menu, Cocktail menu, Wine Pairings and Wine By the Glass offerings
- Being able to balance table maintenance, marking, clearing, running food, explaining each course, assisting with wine pairings and wine service, resetting tables, water service
- Provide all auxiliary beverage service including coffee, tea, and non-alcoholic beverages
- Understand all aspects of service and be a role model for other members of the Staff
- Maintain an gracious and professional manner on the floor at all times

**Qualifications**
- Knowledge of hospitality and fine points of service (open handed, synchronization, etc.)
- Two years of experience in a similar restaurant environment preferred
- Posses a hospitable and gracious demeanor
- Strong knowledge of Food, Wine, and Spritis
- Food Handler’s Safety Permit, ABC RBS training certification
- US work authorization required
- Ability to occasionally lift up to 50 pounds

More detail about OSITO part of Osito & The Bar at Osito

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