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Export Coordinator
3 months ago
**What You’ll Do**
The Export Coordinator will be responsible for excellent customer service and management of files and records to ensure timely delivery of items and resolution of issues. This position must be able to successfully communicate with a variety of local and international clientele and vendors, with diplomacy and discretion.
**Commitment to Diversity**
At GLC, Inc., GLC Distribution, LLC, and JD Logistics (The Company) we value diversity and are committed to creating an inclusive environment for all employees. We represent a diverse customer base and intend to hire employees that reflect our communities. The Company provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
**Duties and Responsibilities**
- Responsible for quoting, booking, contacting shippers, arranging recovery, providing dock receipts, familiarization with export US Customs/AES processes, and sending pre-alert notifications.
- Updating customers and agents with shipment follow ups, until confirmation of shipment delivery.
- Ensure legal compliance with US Customs, FMC, TSA and other government agencies.
- Expected to take each shipment as an opportunity to learn more about the shipper/manufacturer and present our services for any of their future shipping needs/requirements.
- Review, update, and maintain export customer charges for all export related opportunities/quoting.
- Maintain profitability on all customer files.
- Responsible for agent development and feedback for both agent routed business and GLC nominated cargo.
- Performs other related duties as assigned by management.
- 1 - 2 years of experience with ocean/air freight forwarding.
- Basic understanding of International Export process for Air/Ocean.
- Familiar with basic terms, airport/port codes and requirements.
- Basic understanding of CargoWise preferred.
- Can operate with minimum supervision.
- Dedication to outstanding customer service through communication and information management.
- Effective communication skills with team members, customers, and vendors.
- Ability to follow instructions and follow up on assigned tasks.
- Ability to maintain a positive attitude under a stressful environment.
- Strong organizational skills.
- Strong problem solving skills.
- Accuracy and attention to detail.
- Strong work ethic and comfortable in a fast-paced environment.
- Working well on diverse teams and highly collaborative.
**Company Benefits**
- 401(k) match up to 4%
- Dental insurance - 100% employer paid
- Vision Insurance - 100% employer paid
- Health insurance - $300 paid to employee plan
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to Commute:
- Schaumburg, IL 60173 (required)
Ability to Relocate:
- Schaumburg, IL 60173: Relocate before starting work (required)
Work Location: In person
