Inbound Customer Service/sales Representative

3 weeks ago

San Diego, United States Sports Performance Physical Therapy Full time

**Job Title: Sales Representative**

**Location**: San Diego, CA

**Job Type**: Full-Time

**Company Overview**:
Sports Performance is a family-owned and operated business deeply rooted in the San Diego community. For nearly a decade, we have dedicated ourselves to helping our community stay healthy and active for life. Our services range from physical therapy and massage therapy to cutting-edge offerings like stem cell recovery and hyperbaric oxygen therapy, alongside nutrition support and fitness training. As we approach our 10th anniversary this Fall, we are excited to expand our impact and continue our legacy of innovation and excellence.

**Job Summary**:
We are seeking an upbeat, organized, and proactive Sales Representative to join our team. This role is perfect for someone who thrives in a dynamic, high-energy environment and is eager to drive growth by engaging new and existing clients. Your contribution will be crucial to expanding our client base and helping more people in our community achieve their health and fitness goals.

**Key Responsibilities**:

- Make 100 calls per day to potential clients to introduce our comprehensive services and schedule appointments.
- Secure a minimum of 18 new clients per week, maintaining a strong sales pipeline.
- Generate at least 10 package sales per week, tailored to meet client needs.
- Successfully convert at least 5 clients per month to memberships, enhancing long-term engagement and retention.
- Keep immaculate records of all client interactions in our CRM, ensuring all notes and deals are up-to-date.
- Reactivate at least 5 clients per week, encouraging them to resume their health and wellness journey with us.
- Ensure at least 94% of scheduled clients attend their appointments, minimizing no-shows and cancellations.
- Continuously improve and update sales scripts and automation tools to meet the evolving needs of the business.

**Qualifications**:

- Proven track record in sales, with a passion for exceeding quotas and achieving sales goals.
- Strong communication skills, capable of effectively engaging and motivating others.
- High proficiency with CRM software and understanding of sales performance metrics.
- Ability to work independently, prioritize tasks, and manage time effectively.
- Enthusiastic about personal health and wellness, with a desire to make a positive impact on others.
- Bachelor’s degree in Business, Marketing, or a related field is preferred.

**What We Offer**:

- Competitive hourly wage plus lucrative performance-based bonuses.
- Opportunities for professional development in a dynamic and innovative environment.
- A collaborative and energetic work culture where hard work is recognized and celebrated.
- Unlimited earning potential based on personal performance.

**How to Apply**:
Sports Performance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

PS.... 1/3 of your life will be spent at work. Don't you think it's worth it to yourself to choose an occupation that is meaningful, where you get to change lives, and where you get to learn and grow both personally and professionally while doing it?

**Job Types**: Full-time, Part-time

Pay: $35,000.00 - $40,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance

Shift:

- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Rotating shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Work setting:

- In-person
- Office

**Experience**:

- Customer service: 1 year (required)
- Sales: 1 year (required)

Ability to Relocate:

- San Diego, CA: Relocate before starting work (required)

Work Location: In person

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