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Customer Service Agent
4 months ago
**Overview (Text Only)**:
We currently have an amazing group of Customer Service and Sales Central Reservations Agents and are looking to add more Our 100% remote Central Reservations operation is now hiring Remote Full and Part-time Reservation Customer Service and Sales Agents in the following states
- AZ, CO, FL, ID, MI, MN, MT, NC, NH, NV, OK, SC, SD, TN, TX, UT, VA, and WY. Our customer service team handles inbound only calls and chats from guests wanting to have a once in a lifetime travel adventure with us You’ll spend the day selling, explaining, and “bringing to life” unforgettable experiences at or near National Parks such as Yellowstone, Death Valley, Glacier, Grand Canyon South Rim, and Zion.
Listen to what our current Agents have to say about life in Central Reservations at Xanterra Travel Collection
"Central Reservations is a great place to work. I have held a couple different roles in the almost 3 years I have worked for them.”
“The management team at Central Reservations encourages personal and professional growth.”
“Central Reservations believes and administers an open-door policy for all employees.”
"It is rewarding being a part of the National Parks experience and helping our guests attain their dreams"
“The department encourages participation in different activities throughout the year. I have never worked for a department that cares so much about their employees."
**Responsibilities (Text Only)**:What is in it for you**:
- Working virtually from the comfort and security of your own home
- All the computer equipment required to do this job is provided to you
- An inclusive, diverse, equal, respectful, supportive, and friendly virtual work environment.
- Potential to move into a friendly sales environment with a monthly incentive program that has no cap. Once fully trained on all of our products, incentive earnings can exponentially grow
- A dedicated training team determined to provide a low stress but highly productive paid 3-week new hire training.
- Employee discounts
- Great work hours We are open 7am to 7pm MST Monday-Sunday. Closed on major holidays with holiday pay
- Additional incentives for perfect attendance and employee referrals.
- With prior communication, we are flexible with and welcoming of semi-retired people who want to get back into the workforce. We understand the importance of work/life balance for parents, caregivers, and students. Create a career with us We have clear and defined career paths for employees that want to grow with Central Reservations
**Qualifications (Text Only)**:What we ask of you**:
- Initial flexibility to work until 7pm MST, and weekends as well
- Be open to learning new things Don’t expect to be an expert within this role immediately
- A friendly and helpful attitude is required when communicating with guests and co-workers
- A quiet and dedicated Work from Home area/office, away from any distractions
- Hardwired internet with a minimum of 40mbs download speed
- Open and honest communication
Training is 3 weeks long, the hours are 8:30 - 5 pm (MT), and in a 100% virtual enviorment.
