Head of Risk Operations

1 month ago


Mount Laurel, United States TD Bank Full time

Work Location:
Mount Laurel, New Jersey

Hours:
40

Pay Details:
160000 - 220000 USD

Line of Business:
Risk Management

**Job Description**:
The Head of Risk Operations and Delivery (US) is responsible for Risk 1B activities, issues remediation quality control testing, and strategic delivery, which includes dedicated resources for issues and findings remediation.

Risk 1B accountabilities include establishing clarity of roles, responsibilities, and ownership / accountability, generating process and operational efficiencies, identifying and adopting best practices across Risk Management, and simplification of the engagement model for senior leadership and other stakeholders. This role is also responsible for the advancement and administration of governance and control programs in partnership with program owners and 1st Line 1B.

Strategic Delivery centrally supports Risk Management functions in the delivery of critical priorities, including issues and findings remediation and project/initiative delivery by deploying a common set of practices that are deployed where the need is most impactful.

Issues remediation quality control testing includes a centralized team that provides testing of remediation activities (regulatory findings, audit findings, etc.) throughout the remediation cycle. This testing is used to reinforce remediation, ensuring sustainability, and reducing the risk of failure at Challenge Committee and during Audit validation.

Depth & Scope:
- Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork, and handling any/all disciplinary actions, as required- Responsible for setting the strategy and priorities, along with maintaining oversight and leadership, over critical pillars which includes EORM 1B, issues remediation quality control (QC) testing, and Strategic Delivery- Oversees and manages EORM 1B critical activities and commitments, such as Regulatory Compliance Management Risk Assessment, Business Continuity Management, and Regulation W compliance, among others- Oversees issues testing that occurs throughout the remediation lifecycle with the objective of reducing the rate of failed validations of issues remediations- Coordination and partnership with Head of Regulatory Engagement and Strategic Planning, Risk Management in bringing together core insights to inform exams and remediation efforts and how they fit into the overall remediation strategy.- Shares insights and learnings with senior management and impacted stakeholders- Responsible for the Strategic Delivery team and the dedicated resources aligned to issues remediation/Risk functions requiring assistance. This includes Matters Requiring Attention (MRA) that are owned by Risk Management.- Drives the coordination of initiatives and project delivery coordination across US Risk Management, Real Estate and other office management activities- Establishes strong coordination channel between Risk Management, RPM, Issues Management, 1B and Road to Strong- Identifies and maps all key processes- Performs testing and quality assessments on Risk-owned programs- Performs analysis supporting the Chief Risk Officer and senior Risk Management executives on strategic initiatives. Examples include M&A due diligence, special project delivery and analysis and deep dive assignments that are typically of a sensitive nature- Centrally administers /coordinates BAU 1B programs for Enterprise & Operational Risk Management (EORM)- Provides regular reporting on Risk-owned issues remediation progress in partnership with Control Processes Group and other stakeholders- Office management- Change Management, including project and initiative delivery- Maintains connectivity with the AMCB 1B team as the primary liaison for EORM- Responsible for the timely escalation of issues identified across Risk Management regulatory exams, issues remediation or matters of a governance nature arising in 1B activities

Education & Experience:
- Bachelor's Degree required; Master's Degree preferred-
- Superior business acumen and analytical capabilities with the ability to synthesize, consolidate, and summarize complex information into clear, concise analysis in support of business decisions (both in a written and verbal form)- Proven capability working in complex financial environments with associated regulatory and compliance issues- Demonstrated knowledge of the regulatory environment and requirements- Proven ability to successfully lead transformational change and manage effectively in a highly matrixed environment- Effective presentation skills, including the ability to present to regulators, executive management, and the board of directors- Strong business acumen and analytical skill set with the ability to absorb information on a variety of complex issues (financial and non-financial) and summarize key issues or concerns-
- Excellent judgment, relationship



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