Client Success Advocate

3 weeks ago


Scottsdale, United States Redirect Health Full time

**Free Healthcare for you and your family, what does that mean?**
- **You should not have to worry about the burden of cost when it comes to healthcare for you and your family, we are here to remove that burden.**:

- **The average family will spend close to $20,000 a year before health insurance covers the rest of medical treatment**:

- **The cost of healthcare includes monthly premiums, deductibles, co-pays, co-insurance and out of pocket max**:

- **FREE Healthcare means you pay nothing on premiums, nothing for co-pays, nothing for deductibles, and nothing for out-of-pocket max when you join our team. This is for your entire family This truly is a FREE healthcare benefit.**:

- **If removing the burden of healthcare for your family is important, and helping other people remove that burden is important, then join our team**

The **Client Success Advocate** is responsible for managing the relationship of client accounts post sign-up and for the life of the account through their renewals. Client Success Advocates must be licensed to sell Health Insurance in Arizona or be willing to get licensed in Arizona and/or any other state as needed within 45 days of hire. This position will work closely with Business Owners, Brokers, the AR Specialists and our Healthcare Consultants to 'WOW' the client and inspire them to tell their Redirect Health story.

**POSITION**:Client Success Advocate

**LOCATION**: Scottsdale, AZ

**TYPE**: Full Time

**RESPONSIBILITIES**
- Creating an amazing experience for our Clients & Members
- Increasing membership renewals from individuals and companies
- Problem solving by working with human resources and business owners to support their employees use of our product
- Always improving leading and lagging metrics to improve experience and reduce surprise non renewals and terms.

**REQUIREMENTS**
- Heath Insurance License for Arizona is preferred (will be required to obtain in first 45 days of employment)
- Effective oral and written communication skills, required
- 3-5 years of Customer Services experience, required
- 1year of Account Management or related experience, required
- Highschool Diploma, required

**We are transparent in our pay for our Client Success Advocate Role**:

- **Free Healthcare for you and your Family ($20,000 value)**:

- **Starts at $42,000 Salary


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