Lead Plm Configuration Specialist, Eero Packaging

2 weeks ago

San Francisco, United States Amazon.com Services LLC Full time

5+ years of program or project management experience
- 5+ years of supply chain experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

As Operations Configuration Specialist Lead you analyze and define PLM business processes and manage BOM configurations through the entire product lifecycle. You autonomously create and execute change orders, requiring cross functional communication across multiple time-zones, and develop strategy to continuously improve this process. You anticipate and identify business needs and proactively create Orderable SKUs, Mechanical BOM, PCBA BOM, FW, and PCB part numbers which support NPI, order forecasting, and development builds. You are highly responsive with ownership, flexible, and able to succeed within an open collaborative peer environment. You must be motivated to work in a data driven environment and act as the PLM lead to successfully release programs to mass production. You define and report critical metrics for PLM change management from creation to factory implementation in order to reflect upon and constantly improve eero’s PLM processes and overall system. You work often with Asia based teammates by joining weekly Core Team meetings and program meetings.

Key job responsibilities
- Collaborate with HW Engineering, Manufacturing Engineering, Quality, Program Management, and other supporting functions in order to accurately structure new products and document product changes as part of the product development, continuous improvement, and sustaining engineering processes
- Manage the BOM fidelity by creating, routing, and releasing changes within PLM tool (Arena).
- Create BOMs and change orders for hardware devices, accessories, packaging for both NPI and RMA programs.
- Enable, enforce, and execute eero PLM business processes
- Drive daily configuration meetings which interface with all key internal customers and in order to meet change control SLA.
- Provide clear expectations around input, lead-times, and deadlines to the Program Team on part creation, BOM releases, changes, and documentation related to product data management
- Develop a deep understanding of eero BOM structure and strategy, enforce proper BOM structure that scales to support the eero business
- Extreme attention to detail and ability to operate comfortably in an environment with a target of zero error rate
- Track implementation of changes at factory and supplier through reporting of PLM Metrics.
- Participate in continuous process improvements focused on business process efficiency, tools utilization, and metrics reporting
- Create content for training and execute training for teammates and suppliers in PLM processes
- Recommend, define, and implement strategy changes to PLM documentation and processes
- Recommend, define, and implement tools and processes to support sustainability and social responsibility initiatives within our PLM system

San Francisco, CA, USA
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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