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Night Auditor/front Desk Clerk

2 months ago

Houston, United States Quality Inn and Suites Full time

**Job Summary**:
**Duties**:

- Greet and welcome guests in a friendly and professional manner
- Assist guests with check-in and check-out processes
- Handle guest inquiries, requests, and complaints promptly and courteously
- Process reservations over the phone, online, and in person
- Maintain a clean and organized front desk area
- Collaborate with other hotel staff to ensure guest satisfaction
- Perform night audit duties as needed

**Requirements**:

- Proven experience in customer service or a similar role
- Strong communication skills and excellent phone etiquette
- Knowledge of hotel management software systems
- Ability to multitask and work efficiently in a fast-paced environment
- Familiarity with front desk operations in a hotel or resort setting
- Ability to handle guest services professionally and with empathy

Pay: $9.00 - $10.00 per hour

Schedule:

- 8 hour shift
- Holidays
- Night shift
- Overnight shift

Work setting:

- In-person

Work Location: In person

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