Client Support Analyst
4 days ago
Are you customer service driven, can communicate effectively and adaptable? Do you like to problem solve and have a desire to help people?
If you possess these qualities, consider joining our legal service team **in onsite role** in one of our office in_ Houston, Texas _
**Client Support** **Analyst** **Job Functions**:
- Answer customer phone calls professionally, providing the highest level of service
- Act as a liaison with other Operations departments to obtain the necessary information to respond to customer inquiries or resolve customer issues.
- Assign resources for process service needs and follow through until completion
- Act as backup to the office coordinator, cover the office/front desk as needed
- When client-facing; greet clients, connect hybrid proceedings via Zoom, scan, make copies, receive exhibits, etc.
**Perks and Benefits**
We provide our Client Support Analyst with family and pet-friendly benefits, including Medical, Dental, Vision, Parental Leave, LifeLock, fun activities and much more
**Requirements**:
- All you need to be a Client Support Analyst is 3 years of relevant work experience. A high school diploma or equivalent is required. Prior administrative/office experience a plus
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