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Customer Service Rep

1 month ago

Ballston Spa, United States Arnoff Moving and Storage Full time

Job Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As the first point of contact for our customers, you will play a crucial role in providing exceptional service and ensuring customer satisfaction.

**Responsibilities**:

- Maintain a high level of professionalism and phone etiquette in all customer interactions
- Utilize skills (English and ) to assist customers effectively
- Upsell products and services to maximize sales opportunities
- Provide excellent customer service by actively listening to customers' needs and finding appropriate solutions
- Accurately enter customer data and update records in the system
- Conduct outbound calls to follow up on customer inquiries or resolve any outstanding issues

**Requirements**:

- Previous experience in customer service or sales is preferred
- Excellent communication skills, both verbal and written
- Fluent in English and Spanish languages
- Strong problem-solving abilities with a focus on delivering exceptional customer service
- Proficient in data entry and computer skills
- Ability to work in a fast-paced environment while maintaining attention to detail

Join our team as a Customer Service Representative and enjoy the following benefits:

- Competitive pay rate
- Opportunities for career growth and development
- Positive work environment with a supportive team
- Comprehensive training program to enhance your skills

Pay: $19.24 - $23.17 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 1 year

Shift:

- Day shift

Weekly day range:

- Monday to Friday
- No weekends

Work setting:

- Call center
- In-person
- Office

Ability to Relocate:

- Ballston Spa, NY 12020: Relocate before starting work (required)

Work Location: In person

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