Patient Services Representative
2 weeks ago
Required Qualifications:
- High School Diploma
- Fully vaccinated and boosted for COVID
- Experience with medical insurance, referral processes, and benefit plans
- 1 year of recent experience working in an outpatient clinic or medical office setting
- Ability to read, understand, and respond to detailed oral and written instructions
- Experience with CS-Link/Epic
Preferred Qualifications:
- Associate degree or higher college education
- 2+ years’ recent experience working as a Patient Service Representative
- Experience with check-in process and insurance plans and benefits
- PT office or PT scheduling experience
Job Duties:
- Primary point of contact for patient relations in person and by phone
- Greet patients and assist in resolving patient concerns and escalating as appropriate
- Check patients in/out and collect co-payments, give receipts, and reconcile payments
- Verify patient demographics and insurance information in CS-Link/Epic
- Schedule appointments and complete patient registration
- Process and track referrals and authorizations for various insurance types
- Handle patient/provider correspondence
- Explains policies, procedures, or services to patients
- Sanitize workspace using provided supplies and following department guidelines
COVID-19 Vaccine (Facility Guideline):Required
**Job Type**: Contract
Pay: $20.67 - $22.00 per hour
**Experience**:
- Patient Service Representative: 3 years (preferred)
- Epic EMR: 2 years (preferred)
- outpatient clinic or medical office setting: 2 years (preferred)
Work Location: On the road
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