Patient Services Representative

2 weeks ago


Torrance, United States alphapro technology, a.p.r., inc. Full time

Required Qualifications:

- High School Diploma
- Fully vaccinated and boosted for COVID
- Experience with medical insurance, referral processes, and benefit plans
- 1 year of recent experience working in an outpatient clinic or medical office setting
- Ability to read, understand, and respond to detailed oral and written instructions
- Experience with CS-Link/Epic

Preferred Qualifications:

- Associate degree or higher college education
- 2+ years’ recent experience working as a Patient Service Representative
- Experience with check-in process and insurance plans and benefits
- PT office or PT scheduling experience

Job Duties:

- Primary point of contact for patient relations in person and by phone
- Greet patients and assist in resolving patient concerns and escalating as appropriate
- Check patients in/out and collect co-payments, give receipts, and reconcile payments
- Verify patient demographics and insurance information in CS-Link/Epic
- Schedule appointments and complete patient registration
- Process and track referrals and authorizations for various insurance types
- Handle patient/provider correspondence
- Explains policies, procedures, or services to patients
- Sanitize workspace using provided supplies and following department guidelines

COVID-19 Vaccine (Facility Guideline):Required

**Job Type**: Contract

Pay: $20.67 - $22.00 per hour

**Experience**:

- Patient Service Representative: 3 years (preferred)
- Epic EMR: 2 years (preferred)
- outpatient clinic or medical office setting: 2 years (preferred)

Work Location: On the road



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