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Front of House Team Member

3 months ago

North Haven, United States Chick-fil-A North Haven Full time

**Role Summary**
Are you looking for fulfilling work, interacting with a great team and making a difference in your community? If so, look no further Chick-fil-A North Haven is looking for energetic and hardworking team members to work in our Front Counter and Drive-Thru operation. We hire the friendliest people who have a heart for customer service and want to work hard to provide amazing service to our guests.

You can expect to be surrounded by quality individuals like yourself, working together as a part of a great time. You will receive training and be encouraged as you learn your new job. You will work hard-very hard-but you will also find the work to be fulfilling and fun. If you love what you do, it doesn't feel like work You'll be encouraged by an entrepreneurial business owner who cares about team members both personally and professionally. You'll also have opportunities to grow and flourish-whether that means a career with Chick-fil-A, or taking a different path.

If this sounds like a challenging, rewarding opportunity, we urge you to apply

**Job Type: Part
- time, Full-time**
**Salary: $14.00 to $16.00 /hour**

**General Responsibilities**
- Team members learn and work multiple positions within front of hours, including front register, dining room, bagging, drive-thru, and serving our guests
- Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).
- Protect the customer experience by ensuring packaging, food presentation and quality is top level.
- Appropriately handle all customer issues and play a positive role in customer recovery.
- Show up on time, have a great attitude and work hard for your entire shift.
- Constantly improve yourself by finding ways to do your work better and faster.
- Proactively pursue the certification process and look for opportunities to be cross-trained.
- Be responsible to fill your shift if you are not able work.
- Read, understand and comply with all parts of the Team Member Handbook
- Ensure your appearance is in compliance with the Handbook
- Display good stewardship and a sense of ownership for the business

**Requirements**:

- Available to work at least two Saturdays a week
- Understand the expectation of Chick-fil-A customer service standards and operational excellence.
- Past customer service experience is a plus
- Past experience with money handling is a plus

**Skills**
- Outgoing and fun
- Great attitude
- Dependable
- Honest
- Team Player
- Positive attitude & role model
- Responsive to team’s needs
- Takes initiative
- Works to serve others
- Motivated to grow and to learn
- Great verbal communicator
- Able to lift 40 - 60 pounds on a consistent basis

**Perks**
- Competitive Pay
- Health care benefits
- PTO
- Advancement Opportunities
- Leadership Skill Development Opportunities
- College Scholarships
- Flexible Hours
- Free meals while working
- Sundays off