Analyst, Web Services
3 weeks ago
**Group**: Information Technology and Services
**Primary Responsibilities**:
- **Project Support**:
- Execute project tasks aligned with project plans.
- Provide support on large-scale web projects.
- Assist in testing and documentation efforts.
- **Web Operations**:
- Regularly update NAHB’s web platforms.
- Coordinate with stakeholders to maintain accurate, timely and consistent messaging.
- Innovate in presenting existing content.
- **Web Solutions and Support**:
- Engage with departments to understand online solution needs.
- Gather project requirements and advise on web content distribution.
- Conduct QA to enhance user experience.
**Qualifications**:
- Exceptional communication and customer service skills.
- Proven internet customer service experience with a portfolio of developed solutions.
- Self-motivated with an ability to meet deadlines and manage multiple projects.
- Experience in breaking down complex systems for development.
- Strong understanding of web capabilities, e-commerce structures and user experience.
- Knowledge of interactive production processes including graphics, web page production and basic programming.
**Why NAHB?**
- Join an organization that's leading the building industry.
- Contribute to significant projects with wide-reaching impact.
- Enjoy a vibrant work environment that encourages growth and collaboration.
- Benefit from a competitive salary and a benefits package that supports your well-being.
- Equal Opportunity Employer_
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