Reception- Workplace Experience Coordinator: Ny, Ny

4 weeks ago

New York, United States CBRE Full time

**Reception
- Workplace Experience Coordinator: NY, NY**

**Job ID**
- 168644**Posted**
- 02-Jun-2024**Service line**
- GWS Segment**Role type**
- Full-time**Areas of Interest**

Administrative

**Location(s)**

New York City - New York - United States of America
- Global Workplace Solutions (GWS) - Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients.We focus on empowering our team with a high-level of downstream accountability resulting in an agile and efficient service delivery.In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.About the Role- Job SummaryAs a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.**This is an onsite 5 days a week position.**

**What You’ll Do**

**Duties and Responsibilities**

Office Management:
- As the first point of contact for all those entering the facility, you are responsible for greeting them with a friendly and welcoming demeanor.
- Issue visitor and parking passes in alignment with the building’s security protocols.
- Manage janitorial or maintenance work orders as needed.
- Follow property-specific security and emergency procedures and notify appropriate parties to ensure the safety of all individuals in the building.
- Organize and manage on-site events including securing event space, set up and tear down of the room, and delivery of supplies including catering.

Logistics:
- Coordinate and execute workplace services including mail, office supply services, and onboarding.
- Coordinate with vendors who supply services or goods to the workplace.
- Managing incoming and outgoing mail/carrier package, etc. in a timely manner.
- Coordinate office visits and ensure building access or access for events in market.
- Coordinate and manage point of sale merchandise (POSM) including delivery, shipment, and inventory with third party agencies.
- Coordinate and manage IT related issues; escalate issues to internal IT team when necessary.

Additional Responsibilities:
- Arrange and confirm meeting, dining, and business activities on behalf of the requestor.
- Acknowledge inquiries or complaints from employees, guests, and co-workers and provide solutions in a professional customer service-driven manner.
- Communicate complicated and detailed information to the team effectively and follow specific directions as given by manager or site lead.

**What You’ll Need**

**Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.**

**This is an onsite 5 days a week position.**
- High School Diploma or GED
- 2+ years of job-related experience.
- Communication skills to exchange straightforward information.
- Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Strong organizational skills with an inquisitive mindset.

**Why CBRE?**

We lead by example, guided by the needs of the cities we inhabit, the communities we build, and the world we live in. The more perspectives we have, the more dimensions we’re able to see. A culture of respect, integrity, service, and excellence shapes our approach to every opportunity.Our competitive and comprehensive benefits program was designed to make sure you feel valued with benefits that support the mental, physical, emotional, and financial health of you and your family.Maintain your career momentum with the best tools and training in the industry. You’ll have everything you need to thrive in your role: challenging work, dedication to results, fast-paced assignments, and a culture of constant learning.Diversity, equity, and inclusion (DE&I) are more than just values
- they’re a competitive advantage. By crafting a place where our employees are recognized for their contribution and given a chance to grow, we regularly open ourselves and our business opportunities.-
- The minimum salary for the Workplace Experience Coordinator position is $50,000 annually and the maximum salary for the Workplace Experience Coordinator position is $83,100 annually.- **Equal Employment Opportunity**: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.-
**NOTE**: Some, but not all, of our positions may have an additional requirement to comply with COVID-19

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