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Quality Assurance Associate
4 months ago
**Meet REVOLVE**:
At REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 1,000+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. It’s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. In return, we promise to keep REVOLVE a company where inspired people will always thrive.
Are you ready to set the standard for Premium apparel?
**Main purpose of the QA Associate role**:
**Major Responsibilities**:
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Minimize monetary loss of defective merchandise including apparel, shoes, accessories and beauty
- Identify the most effective defect recovery process for each item - RA, Restore, Sellable Defect, Other
- Identify defects by inspecting defective merchandise of apparel and non-apparel items
- Clearly communicate with vendors regarding defective and unacceptable merchandise
- Aggressively negotiate credit or replacement merchandise for defects with vendors
- Establish and maintain rapport with vendors through positive and consistent communications
- Assist in other areas in department as needed
**Required Competencies**:
To perform the job successfully, an individual should demonstrate the following competencies:
- High level of attention to detail and the ability to identify apparel and non-apparel flaws
- Hands-on approach at restoring merchandise quickly and efficiently
- Apparel construction and fabrication knowledge
- Strong communications, prioritizing, and organizational skills
- Ability to take ownership of assigned tasks and meet responsibilities without supervision
- Ability to work successfully with any personality type and be a team player
- Sense of urgency and ability to maintain performance quality under pressure
Minimum Qualifications:
- Experience working in a QA/QC, Production or Warehouse environment required
- Bilingual required; proficient in English
- Technical fashion, garment construction or fabrication knowledge preferred
ATTENTION:
For individuals assigned and/or hired to work in California, Revolve includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications.
A reasonable estimate of the current base hourly/salary range is $17.50 - $18.00/hour.
The following job description contains representative examples of work that will be performed in positions allocated to this classification. It is not required that any position perform all of the duties listed, so long as primary responsibilities are consistent with the work as described. Roles and responsibilities can often be expanded to accommodate changing business conditions and goals, as well as to tap into the skills and talents of the individuals in the company. Accordingly, associates may be asked to perform duties that are outside the specific functions that are listed.
