Customer Care Representative
3 weeks ago
It is our mission to provide Prescott and the surrounding areas with uncompromising personalized service. We are thrilled to bring in someone as motivated and excited about serving our community as we are.
The CCR supports the day-to-day operations of the company and is the primary point of contact for customers. The CCR answers the phone, obtains customer information, books calls, and addresses customer concerns. If an issue arises, the CCR will work diligently to solve the problem, to the customers satisfaction. As part of this responsibility, the CCR will develop and manage reports, and interact with field personnel to schedule calls efficiently. A successful CCR must have the ability to function as a part of a team and be able to think creatively and critically.
**Qualifications**:
- Excellent communication skills in English
- Proficiency in data entry and customer service
- Strong phone etiquette and interpersonal skills
- Ability to effectively communicate with customers
- Multilingual abilities are a plus
- Strong analytical skills to assess customer needs and preferences
Pay: $16.00 - $20.00 per hour
**Benefits**:
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- In-person
- Office
Application Question(s):
- Are you able to submit to background & drug screen?
- Do you have reliable transportation to and from work?
- What are your top 3 personal values and why?
Ability to Relocate:
- Prescott, AZ 86301: Relocate before starting work (required)
Work Location: In person
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