Customer Service Specialist
2 weeks ago
Job DescriptionJob Description
We are seeking a Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Obtain primary financial data for accounting records
- Compute and record numerical data
- Check the accuracy of business transactions: charges and payments.
- Perform data entry and administrative duties
- Quoting potential customers and creating Sales Service agreements for new clientele
- Assisting Dispatch by communicating with drivers for requested services from our customers
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Strong organizational skills
- Deadline and detail-oriented
- Excellent written and verbal communication skills
Company DescriptionBest Pick Disposal, Inc is a full service waste removal company that provides Residential, Commercial, and Construction services, including roll-offs and portable toilets. We were established in 1997 and have been a community leader ever sinceCompany DescriptionBest Pick Disposal, Inc is a full service waste removal company that provides Residential, Commercial, and Construction services, including roll-offs and portable toilets. We were established in 1997 and have been a community leader ever since
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