Call Center Representative

2 weeks ago


Manhattan, United States Genie Solutions Full time

**Job Title**: Call Center Representative

**Location**: New York City, NY

**Company**: Chat Genie

**About Us**:
Chat Genie is a leading provider of innovative customer engagement solutions, specializing in chatbot technology. We are dedicated to revolutionizing the way businesses interact with their customers, providing seamless and efficient communication channels. As we continue to grow our operations, we are seeking enthusiastic individuals to join our team as Call Center Representatives in our New York City office.

As a Call Center Representative, you will play a crucial role in delivering exceptional customer service to our clients. Your responsibilities will include:

- Handling inbound and outbound calls from customers with professionalism and courtesy.
- Providing accurate information and assistance to customers regarding our products or services.
- Resolving customer inquiries and issues in a timely and efficient manner.
- Documenting all customer interactions accurately in our CRM system.
- Collaborating with team members and other departments to escalate and resolve complex customer issues.
- Following company policies and procedures to ensure consistent service delivery.
- Adhering to performance metrics and targets related to call quality, efficiency, and customer satisfaction.

**Requirements**:

- High school diploma or equivalent; college degree preferred.
- Previous experience in a call center or customer service role is advantageous.
- Excellent communication skills, both verbal and written.
- Strong interpersonal skills and the ability to empathize with customers.
- Proficiency in computer systems and familiarity with CRM software.
- Ability to multitask and work efficiently in a fast-paced environment.
- Flexibility to work various shifts, including evenings and weekends.

**Benefits**:

- Competitive hourly wage with opportunities for performance-based bonuses.
- Comprehensive benefits package including health, dental, and vision insurance.
- Paid time off and holiday pay.
- Ongoing training and development opportunities.
- Career advancement opportunities within the company.

**How to Apply**:
If you are passionate about delivering exceptional customer service and thrive in a fast-paced environment, we want to hear from you Please submit your resume outlining your relevant experience and why you are interested in joining Chat Genie as a Call Center Representative in New York City.

Pay: $23.26 - $26.40 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- Day shift
- Monday to Friday

Ability to Relocate:

- Manhattan, NY 10007: Relocate before starting work (required)

Work Location: In person


  • Guest Services Representative

    Found in: beBee S US - 7 days ago


    Manhattan, United States Concord Hospitality Full time

    Job Summary: The Guest Services Representative is responsible for taking phone calls, reservations, checking guests in and out, and accommodating guest requests in a pleasant, professional and efficient manner. Essential Job Duties: Practices life safety & security practices in accordance with Franchisor standards. Counts out cash box and bank...

  • Nurse Manager

    Found in: beBee S US - 2 weeks ago


    Manhattan, United States Beth Abraham Center Full time

    Beth Abraham Center is hiring a Registered Nurse (RN) Unit Manager in Bronx, NY. Duties: Handle all supervisory duties for assigned unit Help establish and implement employee policies and procedures Mentor less experienced nurses, offering clinical & career advice Maintain the standards of care for the unit Review Resident records & quality of care...


  • Manhattan Beach, United States Pacifica Hotels Full time

    ** Guest Service Representative** **Job Category****:** Front Office **Requisition Number****:** GUEST03623 Showing 1 location **Job Details** **Description** Pacifica Hotels is looking for an outstanding, flexible Guest Service Representative to work in one of the most beautiful settings in the world! Our Guest Service Representatives are hands-on,...

  • Agronomic Service Representative

    Found in: Resume Library US A2 - 7 days ago


    Manhattan, Kansas, United States Syngenta Crop Protection Full time

    Job Description Please note: The territory for this position is East/Central Kansas. Optimal support location for this role is in the Manhattan/Kansas City/Wichita areas. At Syngenta, we are working to build the most collaborative and trusted team in agriculture that provides leading crop protection innovations to enhance the prosperity of farmers. To...

  • Student Fundraiser

    1 week ago


    Manhattan, United States Kansas State University Foundation Full time

    Apply Job Type Part-time Description Actively hiring for: Summer and Fall 2024 Students must be able to work an average minimum of three shifts per week (approximately 9-10 hours). Are you a K-State student interested in a flexible work schedule, competitive pay, and supporting the University? Do you enjoy speaking with others? Imagine having...

  • Student Fundraiser

    2 weeks ago


    Manhattan, United States Kansas State University Foundation Full time

    Apply Job Type Part-time Description Actively hiring for:Summer and Fall 2024 Students must be able to work an average minimum of three shifts per week (approximately 9-10 hours). Are you a K-State student interested in a flexible work schedule, competitive pay, and supporting the University? Do you...


  • Manhattan, United States Konza Prairie Community Health Center Full time

    Job DescriptionJob DescriptionDescription:Join our growing team! Konza Prairie Community Health Center is opening a newly renovated clinic in Manhattan, KS, and we're looking for passionate healthcare professionals to provide comprehensive care to our community. Be a part of our mission to deliver quality healthcare for all.The LMLP will provide clinical...


  • Manhattan, United States VNS Health Full time

    **Overview** Improves market awareness and supports community presence for VNS Health Plans through the planning, coordination and implementation of presentations, events and grassroots strategies to enhance product visibility. Ensures successful membership enrollment in Plan based on eligibility if consumer chooses. Works under general...


  • Manhattan, United States Crash Champions Full time

    **Champions Do More** At Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving customers and business partners at more than...


  • Manhattan, United States VNS Health Full time

    **Overview** Improves market awareness and supports community presence for VNS Health Plans through the planning, coordination and implementation of presentations, events and grassroots strategies to enhance product visibility in upstate New York. Ensures successful membership enrollment in Plan based on eligibility if consumer chooses. Works under general...


  • Manhattan, United States NYC Careers Full time

    **Principal Advisor to the DMSI**: - Apply**Principal Advisor to the DMSI**: - Agency: DEPT OF YOUTH & COMM DEV SRVS - Posted on: 04/24/2024- Job type: Full-time Location MANHATTAN - Title Classification: No exam required Department MAYOR'S OFFICE - Salary range: $78,721.00 - $200,000.00- The Agency You’ll Join: - The NYC Mayor's Office administers...

  • Policy Analyst

    4 days ago


    Manhattan, United States NYC Careers Full time

    **Policy Analyst**: - Apply**Policy Analyst**: - Agency: NYC HOUSING AUTHORITY - Posted on: 04/26/2024- Job type: Full-time Location MANHATTAN - Title Classification: No exam required Department Office of the Chief Executive - Salary range: $41,887.00 - $60,000.00- The New York City Housing Authority (NYCHA) is the nation’s oldest and largest public...

  • Pediatrician

    7 days ago


    Manhattan, United States Children's Aid Society Full time

    Refer Save Apply Job ID: 006641 ...

  • Security Guard

    37 minutes ago


    Manhattan, United States Safety Facility Services Full time

    Safety Facility Services is in search of a friendly and professional security guards to manage all client services for our commercial and residential properties in the New York area. We’re searching for individuals who can provide high-quality service to all tenants and understands the worth of exceptional customer service. As an on-call security guards,...

  • Certified Registered Nurse Anesthetist

    Found in: Careerbuilder One Red US C2 - 3 days ago


    Manhattan, NY, United States NewYork-Presbyterian Full time

    Amazing Patients, Inspiring CareersCertified Registered Nurse Anesthetist - CRNA - Weill Cornell Medical Center At New York-Presbyterian Hospital, Certified Registered Nurse Anesthetists (CRNAs) deliver incredible care that is unseen anywhere else in the world. Our team of CRNAs at Weill Cornell provide patient-centered anesthesia for all types of surgical...

  • Certified Registered Nurse Anesthetist

    Found in: Careerbuilder One Red US C2 - 2 weeks ago


    Manhattan, NY, United States NewYork-Presbyterian Full time

    Amazing Patients, Inspiring Careers Certified Registered Nurse Anesthetist - CRNA - Weill Cornell Medical Center At New York-Presbyterian Hospital, Certified Registered Nurse Anesthetists (CRNAs) deliver incredible care that is unseen anywhere else in the world. Our team of CRNAs at Weill Cornell provide patient-centered anesthesia for all types of...


  • Manhattan, United States VNS Health Full time

    OverviewProvides services, treatments and procedures for patients that are ordered by authorized practitioners and in accordance with agency policies and standards of clinical practice. Implements the nursing process in developing, implementing and assessing the efficacy of the care delivered and revising the plan of care, as needed. Develops and evaluates...

  • Care Manager

    4 days ago


    Manhattan, United States VNS Health Full time

    **Overview** Conducts assessments and develops client/member centered plans of care. Provides coordination of services between the varying providers for clients / members with complex psychiatric, substance use, and/or co-morbid medical conditions. Ensures access and linkage to the full array of necessary physical and behavioral health services and other...


  • Manhattan, United States Ascension Full time

    Details Sign-on bonus: $5,000.00Department: SurgerySchedule: Monday - Friday, Four 10 hour shifts, 6:30am - 5:00pm, Rotating call weekends, holidays and after hoursHospital: Ascension Via Christi ManhattanLocation: 1823 College Avenue  Manhattan, Kansas 66502Benefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits...


  • Manhattan, United States Ascension Full time

    Details Sign-on bonus: $5,000.00Department: SurgerySchedule: Monday - Friday, Four 10 hour shifts, 6:30am - 5:00pm, Rotating call weekends, holidays and after hoursHospital: Ascension Via Christi ManhattanLocation: 1823 College Avenue  Manhattan, Kansas 66502Benefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits...