Community Outreach Associate

5 days ago

Trumbull, United States Business Development Firm Full time

Here at our company**,** you’ll find a dedicated group of professionals who care immensely about defining what it means to deliver an exceptional customer experience. Our team thrives on collaboration and works together to create and implement unique ideas aimed at improving the customer experience. Coming from a multitude of backgrounds and skills, you will find the most diverse and adaptable group of individuals.

We utilize a solution-based service approach with an emphasis on boosting client and customer satisfaction. The entry-level Community Outreach Associates support our clients by being the front line of communication with consumers. By working directly with our customers, entry-level Community Outreach Associates provide insight into their wants and needs. We know what the customer wants before they do

**Entry Level Community Outreach Associates and Duties**:

- Build long-lasting relationships with customers through open and direct communication
- Promote products or services that address and solve the customer's wants and needs while keeping honesty and transparency at the forefront of the conversation
- Work to resolve any outstanding issues related to customer accounts, customer service conflicts, and service issues
- Consistently meet monthly performance expectations and attendance goals
- Communicate effectively with management in regard to development goals, and achievements, clarifying questions, and/or possible conflicts
- Track and report documentation of client interactions, questions, and sales completed

**Entry Level Community Outreach Associate Requirements**:

- Experience in a customer-facing role such as in a restaurant, hospitality, or customer service-based position is a bonus
- Excellent communication skills with an uncanny ability to build genuine relationships with all types of people
- Demonstrate analytical and reasoning skills through problem-solving
- Excellent time management and prioritization skills with the ability to manage multiple accounts efficiently and effectively
- Actively participate and engage in client meetings, training workshops, and networking events
- Desire to join an expanding organization that prioritizes employee’s well-being and strives to create a productive and inclusive workplace

Pay: $45,000.00 - $55,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Work Location: In person

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