Vp Development and Operations

1 month ago


Framingham, United States Staples, Inc. Full time

**Duties & Responsibilities**
- Lead and manage all aspects of IT operations, ensuring smooth day-to-day functioning, system availability, and adherence to service level agreements (SLAs).
- Develop and implement a comprehensive IT budget, forecasting resource needs, managing expenditures, and maximizing cost-efficiency, while considering the needs of agile development teams.
- Oversee vendor management, establishing and nurturing strategic partnerships with key technology providers to secure the best possible solutions and pricing.
- Champion continuous improvement initiatives, identifying opportunities for process optimization, streamlining workflows, and leveraging technology to enhance efficiency. This includes fostering a culture of experimentation and adaptation, aligned with agile principles.
- Manage global resourcing, ensuring optimal allocation of personnel, expertise, and budget across the entire IT organization, with a focus on building high-performing, cross-functional teams.
- Play a key role in disaster recovery planning and execution, safeguarding critical data and systems in the event of disruptions, while maintaining the agility of IT operations.
- Collaborate closely with the CIO and other senior leaders to translate business objectives into actionable IT strategies, ensuring alignment with agile delivery cycles.
- Foster a high-performing and results-oriented IT team, motivating and developing talent to achieve peak performance. This includes promoting a culture of continuous learning and encouraging the adoption of agile practices.
- Stay abreast of emerging technologies and industry best practices, continuously seeking new avenues to improve operational effectiveness and drive innovation, particularly in the realm of DevOps practices.
- Provide regular reports on IT performance metrics, resource utilization, budget adherence, and the effectiveness of key initiatives to senior management.
- Ensure compliance with all relevant regulations and standards, implementing best practices for data protection and cybersecurity.
- Facilitate effective communication channels within the IT department and across other business units, ensuring that IT alignment and collaboration are optimized to support business goals.

**Qualifications**
- Proven track record of success in managing complex global IT operations, encompassing infrastructure, data center operations, and end-user support services.
- Strong understanding of IT budgeting and cost management, including forecasting, resource allocation, and expenditure control.
- In-depth knowledge of vendor management principles, with experience in establishing and nurturing strategic partnerships.
- Proficiency in IT project management methodologies, able to oversee large-scale projects from inception to completion.
- Solid expertise in IT security principles, capable of designing and implementing comprehensive security strategies and disaster recovery plans.
- Demonstrated experience in leading and managing large IT teams, fostering a culture of collaboration and performance.
- Expertise in agile methodologies and DevOps practices, with a proven track record of implementing these approaches to enhance IT operations.
- Advanced skills in negotiating with vendors to achieve favorable contract terms and cost savings, particularly for agile and DevOps-related services.
- Superior analytical skills, capable of conducting complex data analysis to inform strategic decisions and improve operational efficiency.

**Education Requirements**
- Bachelor’s Degree in Computer Science, Information Technology, Business Administration, or related field or equivalent work experience.
- Master’s Degree in Information Technology, Business Administration, Computer Science, or a related field preferred.


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