Supervisor, Pre

3 weeks ago


Santa Cruz, United States Sutter Health Full time

**Organization**:
PAMF-Palo Alto Medical Foundation SCD

**Position Overview**:
Supervises and oversees the day-to-day operations and activities of assigned laboratory function(s) involved in pre
- and/or post-analytical work. Establishes work priorities, and assists staff in resolving operational issues/problems. Implements and enforces adherence to department, affiliate,

operating unit, and/or system standards, policies and procedures, regulatory standards, and applicable laws and regulations

Identifies and implements cost savings and best practices, using Lean or other process improvement methods and concepts.

Collaborates with others to coordinate services, streamline and standardize work flows and procedures, and/or drive positive

outcomes.

**EDUCATION**:
HS Diploma or equivalent education/experience

**CERTIFICATION & LICENSURE**:
CPTI-Certified Phlebotomy Technician I

**OR **CPTII-Certified Phlebotomy Technician II

**TYPICAL EXPERIENCE**:
5 years of recent relevant experience.

**SKILLS AND KNOWLEDGE**:
Solie understanding of pre/post analytical laboratory operations and workflows and how departments.
process/workflow impacts other flows or departments.

Well versed in all aspects of office procedures, phlebotomy and medical terminology as pertains to
laboratory testing requirements and processing

Knowledge and understanding of applicable local, state, federal and other health care laws, regulations
and requirements - e.g., The Joint Commission (TJC), Clinical Lab Improvement Amendments (CLIA), Medi-Cal, Medicare.

Demonstrated leadership skills, including team building, and coaching/mentoring with the ability to
motivate and engage others.

Demonstrated ability to identify and resolve technical and operational issues problems as guided by
policies, and procedures, or guidance from leadership.

Understands age specific needs in providing care to patient population served.

Verbal and written communication and interpersonal skills.

Ability to handle difficult circumstances and make sound business decisions with little direction.

Demonstrates organizational and time management skills, with the ability to prioritize multiple
projects while delivering quality service/achieving business results.

Demonstrates commitment to providing exceptional customer service and responding to customer
needs/requests in a prompt, courteous manner.

**Job Shift**:
Days

**Schedule**:
Full Time

**Shift Hours**:
8

**Days of the Week**:
Monday - Friday

**Weekend Requirements**:
As Needed

**Benefits**:
Yes

**Unions**:
No

**Position Status**:
Exempt

**Weekly Hours**:
40

**Employee Status**:
Regular

**Number of Openings**:
1

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $38.71 to $50.30 / hour


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