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Call Center Representative

4 months ago

Roseville, United States Roseville Toyota Full time

**Dealership**: L0507 Roseville Toyota
- Job Posting

**Roseville Toyota**:
If you are a customer service professional with great people and computer skills, APPLY TODAY to join us on the road to success

**_ We are committed to Growing our Company and Growing our People_**

**Responsibilities**:
The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up, and tracking all customers as it pertains to the service department within the dealership.
- Gather accurate customer information to create a database for continual follow-up and retention
- Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
- Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.

**We are one of over 330+ Lithia & Driveway (LAD) dealerships nationwide. Come join the Automotive Industry future with the Lithia & Driveway family, a Fortune 150 company. We are growing fast And with growth comes opportunity. With dealerships in 22 states and Canada, we can offer the right career path for you**

**Qualifications**:

- Call Center experience, required
- Flexible Availability
- Ability to type efficiently.
- Basic & phone computer skills.

The expected pay range for this position is $15.50 to $18.00 an hour, plus a bonus (Individual Appointment Shown/Sold, Manufacturer Approvability).

Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. This position is also eligible for a variety of benefits, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO).

**We offer best in class industry benefits**:

- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.