Customer Service Representative
6 days ago
Clementine Answers is seeking a skilled and friendly Customer Service Representative to join our team as a Full Time Call Center Agent. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients' customers, handling incoming calls, and ensuring that all aspects of the message are collected thoroughly and accurately.
Key Responsibilities- Handle incoming calls in a professional and friendly manner
- Provide and request required information, transfer calls, or take messages as necessary
- Work on our state-of-the-art call processing system and be trained on a variety of call center tools to help properly prioritize customer needs
- Meet and exceed customer satisfaction targets
- A welcoming voice with an upbeat tone
- Strong command of the English language with good spelling and grammar
- Computer skills in a Windows-based environment
- Good attendance
- The ability to type 35 words per minute or more
- Employee Stock Ownership
- Full Medical, Dental, and Vision Benefits
- Paid Vacation
- Traditional 401K with company matching
- Free Life Insurance policy
- Legal Assistance
$18 / Hour with perfect attendance. Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $15 / Hour.
Shifts Offered- Full Time - 40 hours per week
- Various shifts available
- Must be available to work a weekend day (Sat or Sun each week)
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