Alumni and Donor Relations Manager

3 weeks ago

Austin, United States Leadership Austin Full time

**About Leadership Austin**

Leadership Austin, in its 45-year history, has been part of the leadership development journey for thousands of emerging and established community leaders in Greater Austin. Guided by our vision of a future where all people and communities contribute to a better Central Texas, we believe that leaders are everywhere - our mission is to connect and develop them to courageously engage and transform our communities.

This is an exciting moment to join a fun, high-performing team shaping the future of Leadership Austin. The Alumni and Donor Relations Manager will be an integral part of our new strategic direction, in collaboration with the,, and.

**Vision for Position**

The Alumni and Donor Relations Manager believes deeply in Leadership Austin’s and will enhance our development strategy and systems. This role demonstrates brand excellence, has an eye for detail, and is committed to elevated stewardship of donors and alumni to support the organizational mission.

The Alumni & Donor Relations Manager reports to the Chief Development Officer and interfaces with alumni, the Board of Directors, program participants, vendors, and community partners.

**Essential Attributes**
- If you are not sure if you meet 100% of the qualifications, but you are eager to learn, we encourage you to still apply. We are actively seeking underrepresented talent and looking for folks who believe in the mission, are ready to learn, and will bring a lot to the team Training on Leadership Austin systems and processes will be provided._

**Job Functions**
- **Fundraising**: Secure new, renewed, or increased funding and in-kind support through face-to-face solicitation, online giving, direct mail campaigns, special events, and proposals, in close collaboration with the Chief Development Officer.
- **Annual Development Plan**: Support Chief Development Officer in creation and execution of annual development plan to achieve revenue goals.
- **Annual Campaign**: Manage annual giving campaign for portfolio of donors. Plan and execute steps for donor identification, qualification, cultivation, solicitation (or support of leadership in soliciting major gifts), and stewardship.
- **Grants**: Monitor and coordinate grant submissions that align with our mission, in partnership with colleagues.
- **Stewardship**: Provide an exceptional donor experience and seamless execution of donor benefits, recognition, and thank you correspondence. Assure accurate and timely gift entry, reporting, and stewardship.
- **Database Management**: Primary manager of donor customer relationship management (CRM) database ensuring data quality and conducting regular, ongoing maintenance of alumni and donor data across multiple platforms. Serve as point person for Leadership Austin staff members working in the Neon system including providing the appropriate training and privileges.
- **Gift Processing and Reporting**: Process charitable gifts and event registrations in CRM database; Prepare acknowledgement and receipting of all donations and write and process reports related to giving trends, financial transactions, and revenue reconciliation.
- **Organizational Reports**: Develop management reports and dashboards to enhance organizational effectiveness and compliance with reporting requirements.
- **Alumni Involvement**:Manage Class Rep program, triennial alumni survey, alumni directory, and coordinate relationship and learning opportunities. Work with the marketing team to promote alumni achievements and civic engagement opportunities.
- **Event Registration & Communication**: Manage event registrations, guest lists, pre-event communication, post-event communication and check-in during events. Major annual events include Holiday Party, Welcome Reception, Courageous Leaders Lunch, Leadership Austin Conference, and Vision Council.
- **Event Support**: Recruit, manage, and train volunteers. Support on-site event logistics to foster an exceptional participant experience. Prepare event budgets.
- Support Board committees, such as Finance, Development, and Alumni committees
- Represent Leadership Austin at community events
- Perform other duties and special projects as assigned by the Chief Development Officer

**Minimum Qualifications (required)**:

- 5+ years relevant experience in nonprofit development, or similar
- Excellent organizational and analytical skills
- Proven experience in nonprofit CRM database software (Neon preferred)
- Ability to verify data inputs and correct errors
- Proven ability to manage event logistics
- Proficient budget creation for events and campaigns
- Excellent customer service skills and volunteer management experience
- Embraces and actively promotes the value of inclusivity and equity, both in the workplace and in the community
- Strong interpersonal skills to interact with staff, volunteers, alumni, and donors
- Ability to communicate effectively, both orally and in writing
- Ability to maintain discretion and

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