Elearning Student Assistant

2 weeks ago


San Francisco, United States Golden Gate University Full time

**Position Title**:eLearning Student Assistant

**Department Name**:eLearning

**Position Reports to**:Senior Instructional Designer, eLearning**

**FLSA STATUS**: Hourly, non-exempt

**Hourly rate**: $18.07

**Benefits**:Limited University's benefits

**Days & Hours**:Part-time 19 hours per week.** **Variable weekly schedule to be established by supervisor. Flexible schedule may require evening and weekend hours during peak periods.

**BASIC FUNCTION AND SCOPE OF JOB**:
As a member of the eLearning team, you will provide excellent customer service to students and faculty who have technical problems with their eLearning courses. You will also support the Instructional Design team by performing quality control checks and other tasks related to course preparation.

**ESSENTIAL FUNCTIONS**:

- Assist in quality assurance checks of online course content.
- Assist course developers to input HTML content into web-based courses.
- Other duties as assigned.
- Strong attention to detail, a customer service focus and demonstrated self-initiative are required.
- Able to troubleshoot problems and find solutions in a pleasant, timely and professional manner.
- Strong command of English language, both oral and written.
- Knowledge of standard Windows operating system software and Microsoft Office (Word, Excel, Access, etc.).
- Experience with online learning classes at Golden Gate University.
- Familiarity with Adobe Photoshop, Dreamweaver, Adobe Acrobat, and other web-related programs is a plus.

**Supplemental Information**- Golden Gate University is an equal employment opportunity employer. We support inclusive excellence and are committed to creating a safe and welcoming community for all._
- University policy prohibits discrimination based on race, color, religion, national origin, ancestry, age, gender, sexual orientation, marital status, medical condition, physical or mental disability, gender stereotyping, and gender identity, taking a protected leave (e.g., family medical or pregnancy leave), or on any other basis protected by applicable laws._



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