Digital Innovation and Trasformation Manager
4 weeks ago
About NFF:
Networking for Future, Inc. (NFF) is a Washington, DC based company offering a performance-focused approach to delivering transformational IT business solutions. We take pride in keeping users productive and engaged by providing business and IT teams with the solutions they need to improve their performance in a dynamic, connected world.
NFF is the only Cisco Gold Partner headquartered in the District of Columbia with Advanced Specializations in all major IT disciplines. In addition to Cisco, NFF holds key strategic partnerships with VMware, NetApp, Microsoft, Riverbed, Splunk and many System Integrators. NFF is an ISO 9001:2015 certified company and has been ranked in Inc. Magazine's 500/5000 Fastest Growing Companies list since 2007.
We offer expert solutions relevant to: Network Infrastructures, Data Center & Cloud, Network & Endpoint Security, Application Assurance, Collaboration & Mobility and Staff Augmentation.
About this Position / Responsibilities:
NFF, Inc. is seeking a Digital Innovation and Transformation Manager who will be leading a team of approximately 20 professionals, translating the needs of a Federal Civilian agency with complex and diverse business objectives and 20,000 on-site and remote employees in over 800 locations into actionable innovation opportunities and proactively identifying, analyzing, and leading implementation of new technology and processes.
**Requirements**:
- Responsible for working with multi-disciplinary teams to identify, assess, scale, and optimize solutions to meet agency goals and objectives.
- Delivers impactful innovation services that appropriately pair the right approaches and methods with project size and scope to achieve high-quality, cost-effective outcomes.
- Implements measurable objectives such as SLAs and XLAs to capture and provide reporting that demonstrates the positive impact of innovation on business outcomes and customer experience.
Qualifications:
**Required Skills**:
- Bachelor’s degree or equivalent experience in a related field.
- A successful track record in facilitating and successfully implementing digital innovation and transformational changes in organizations of similar size and scale, as described above.
- ITIL 4 Foundation certification.
- Certified Change Practitioner; Certified Change Management Professional or equivalent level certification. or higher level - certification
- Experience with Ideation and Demand Management, Portfolio Management and Performance Analytics Reporting Leveraging the ServiceNow platform.
**Desired Skills**:
- Master’s degree or equivalent experience in a related field.
- Proven track record of successful improvement projects in an Agile environment for an agency of similar size and scale, as described, above.
- Minimum of three years of experience analyzing/assisting with the development of customer for an organization of similar in size, scope, and complexity to those described above.
- Demonstrated ability to deliver emergent technologies to complex business solutions for stakeholders from multiple disciplines.
- Success leading successful improvement projects in an Agile environment for an organization of similar in size, as described, above.
- Proven track record of leveraging organizational change management (OCM) to effectively manage introduction of IT change/modernization/transformation.
NFF Disclosures:
NFF offers a competitive salary, comprehensive benefits and flexible paid time off options, for eligible employees:
- Medical, Dental and Vision, Health Savings Account, Flexible Spending Account
- STD, LTD, Supplemental Life insurance and AD&D
- Comprehensive 401k plan
- Paid Time Off
- 10 paid holidays
**NFF is an Equal Opportunity Employer.
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