Dispatcher/customer Service

2 weeks ago

Sterling, United States Prestige Medical Imaging Full time

**Dispatch and Administrative Support Specialist**

**Sterling, VA (On-Site)**

**WHO WE ARE**

**Prestige Medical Imaging (PMI)** is one of the largest independent medical imaging solutions providers in the nation. We have been providing high-quality products and services to hospitals, physician practices, and sporting teams since 2003. We are the official X-Ray equipment provider of the NBA, and other professional sports teams. Recently, Atlantic Street Capital, a private equity firm, invested in our company to position us for next-level growth. This partnership will allow us to expand our broad suite of medical imaging equipment to urgent care centers, orthopedic, radiology, pulmonology, veterinary, urology, and podiatry practices across the United States.

**THE OPPORTUNITY**

Our team is growing We are looking to add an experienced **Dispatch and Administrative Support Specialist **to join our dynamic team As an Office Administrator, you will play a crucial role in ensuring the smooth operation of our office and supporting our management team. If you thrive in a fast-paced environment, have excellent organizational skills, and are a proactive problem solver, we want to hear from you You will be responsible for coordinating office activities and operations while providing essential clerical and administrative support to our management team. Your attention to detail and ability to multitask will be vital in managing various office functions efficiently.

**Your Responsibilities**:

- Majority of time spent supporting inbound customer calls and technician dispatch.
- Maintain our office supplies inventory to ensure a well-equipped workspace.
- Organize and store all contract-related documents following company policies and procedures.
- Assist in preparing agendas and making travel arrangements as needed.
- Perform other related duties as assigned.

**KEY QUALIFICATIONS YOU’LL BRING**
- **Clear and Persuasive Communicator**: Your ability to articulate ideas, both in writing and verbally, will set you apart. Effective communication is at the heart of what we do.
- **Meticulous Organization**: We're looking for someone who leaves no detail unchecked. Your knack for precision ensures that nothing slips through the cracks.
- **Master of Time**: You thrive on deadlines and have a track record of meeting them with ease. Your time management skills are second to none.
- **Task Triage**: You understand the art of prioritization and when to delegate tasks effectively. This ensures that our team operates efficiently.
- **Cool Under Pressure**: High-paced and occasional stress don't faze you. In fact, you thrive in such environments, making you an invaluable asset.
- **Tech-Ready**: Familiarity with standard business equipment is a must, and your proficiency with the Microsoft Office Suite, including **Microsoft Dynamics**, is a definite plus.

**Your Credentials and Experience**:

- A high school diploma or equivalent is required, but if you have an Associate’s degree in office administration or a related field, that's a bonus.
- Seasoned Professional: You've honed your administrative and clerical skills over at least three years of experience. Your expertise is what we're looking for.

**A Vision for Growth**:
In our pursuit of excellence, we've partnered with Atlantic Street Capital, a respected private equity firm. This strategic collaboration is propelling us to new heights, positioning PMI for next-level growth. With this partnership, we're excited to broaden our range of cutting-edge medical imaging equipment. Our expansion plans include serving urgent care centers, orthopedic practices, radiology departments, pulmonology clinics, veterinary hospitals, urology specialists, and podiatry practices throughout the United States.

At PMI, we're not just shaping the future of medical imaging; we're redefining it. Join us on this remarkable journey as we continue to set the standard for excellence in our industry.

**BENEFITS**:
We strive to enrich the lives of our team and offer a variety of health and wellness benefits, paid time off, and an environment that celebrates continuous learning and development.

**EQUAL OPPORTUNITY EMPLOYER**

We are an equal opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided based on qualifications, merit, and business need.

Pay: $40,000.00 - $55,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift

Ability to Relocate:

- Sterling, VA 20166: Relocate before starting work (required)

Work Location: In person

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