Current jobs related to Customer Service Representative - Sterling - Falcon Heating And Air Conditioning

  • Customer Service Representative

    4 weeks ago

    Sterling, United States Schneider National Inc Full time

    Schneider is seeking a Customer Service Representative in Sterling, IL to provide creative solutions that exceed driver and customer expectations. The Customer Service Representative will ensure pick-up and delivery requirements are met while maintai Customer Service Representative, Customer Service, Representative, Manufacturing, Retail, Driver

  • Customer Service Representative

    2 days ago

    Sterling, Colorado, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our customers, ensuring their satisfaction with our products and services.Key...

  • Customer Service Representative

    2 weeks ago

    Sterling, United States Schneider Full time

    Job overview: Schneider is seeking a Customer Service Representative in Sterling, IL to provide creative solutions that exceed driver and customer expectations. The Customer Service Representative will ensure pick-up and delivery requirements are met while maintaining an excellent safety record and retaining drivers. Responsibilities: Work closely with...

  • Customer Service Representative

    2 weeks ago

    Sterling, United States U-Haul Full time

    Location: 45715 Old Ox Rd, Sterling, Virginia 20166 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...

  • Customer Service Representative

    1 week ago

    Sterling, Virginia, United States Enterprise Mobility Inc Full time

    {"title": "Customer Service Representative", "subtitle": "Join our team at Enterprise Mobility Inc.", "content": "About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our...

  • Customer Service Representative

    4 days ago

    Sterling, Virginia, United States The Hertz Corporation Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, processing rental transactions, and promoting our products and services.Key ResponsibilitiesQualify and process customer...

  • Customer Service Representative

    1 week ago

    Sterling, United States SP Plus Corporation Full time

    Overview SP+ is driven by Our Promise, “Making Every Moment Matter for a World on the Go.” Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and every moment,...

  • Customer Service Representative

    1 week ago

    Sterling, Colorado, United States Domino's Franchise Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Franchise. As a key member of our team, you will be responsible for providing exceptional customer service, processing orders, and maintaining a clean and safe work environment.Key Responsibilities:Process...

  • Customer Service Representative

    1 week ago

    Sterling, Colorado, United States Domino's Franchise Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Franchise. As a key member of our team, you will be responsible for providing exceptional customer service, processing orders, and maintaining a clean and safe work environment.Key Responsibilities:Process...

  • Customer Service Representative

    3 days ago

    Sterling, Colorado, United States Domino's Franchise Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Franchise. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers receive their orders in a timely and accurate manner.Key...

  • Customer Service Representative

    4 months ago

    Sterling, United States Planet Fitness Full time

    Job Summary The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and ResponsibilitiesCustomer Service Representative greets members, prospective members and guests, providing exceptional...

  • Customer Service Representative

    2 weeks ago

    Sterling, Illinois, United States Schneider Full time

    Job Overview:Schneider is seeking a skilled Customer Service Representative to provide exceptional support to drivers and customers. As a key member of our team, you will be responsible for ensuring seamless pick-up and delivery operations while maintaining a strong safety record and retaining drivers.Key Responsibilities:Collaborate with drivers to meet...

  • Customer Service Representative

    3 days ago

    Sterling, Illinois, United States Balchem Full time

    {"Job Overview": "At Schneider, we're seeking a Customer Service Representative to provide exceptional support to our drivers and customers. This role is perfect for individuals who enjoy working in a fast-paced environment and are passionate about delivering top-notch customer service.", "Responsibilities": " \t\u2022 Work closely with drivers to meet...

  • Customer Service Representative

    1 week ago

    Sterling, Illinois, United States Schneider Full time

    {"Job Overview": "At Schneider, we're seeking a skilled Customer Service Representative to join our team in Sterling, IL. As a key member of our operations team, you'll play a vital role in ensuring the success of our drivers and customers.Responsibilities:* Collaborate with drivers to meet customer needs and resolve issues efficiently.* Manage cargo claims...

  • Customer Service Representative Sr

    3 days ago

    Sterling, Virginia, United States Enterprise Mobility Inc Full time

    Customer Assistance Representative Sr Job DescriptionEnterprise Mobility Inc is seeking a highly skilled Customer Assistance Representative Sr to join our team. As a key member of our branch operations, you will provide exceptional customer service, support internal and external customers, and contribute to the success of our rental operations.Key...

  • Customer Service Representative

    1 week ago

    Sterling, United States Abacus Full time

    Customer Service Representative/Data Entry with Dulles Greenway Toll Road Apply Today - Gain Access to Immediate Employment Opportunities! Join the Abacus family of more than 27,000 employees assigned to top-rated clients, nationally. Why Abacus? Competitive Pay Rates Excellent Culture Meaningful Employment Potential for Growth When you apply, your...

  • Customer Service Representative

    3 weeks ago

    Mount Sterling, United States Community Trust Bank Full time

    Job SummaryCommunity Trust Bank is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesSales and ServiceMeet or exceed sales and service goals by selling and...

  • Insurance Customer Service Representative

    2 weeks ago

    Sterling, Colorado, United States Pinnacle Bank Bank of Colorado Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Pinnacle Bank / Bank of Colorado. As an Insurance Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesAssist commercial account managers with various...

  • Customer Service Representative

    2 days ago

    Sterling Heights, Michigan, United States Gomahar Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Gomahar. As a key member of our customer service team, you will be responsible for reviewing and processing customer orders, working with suppliers to maintain accurate pricing, and resolving customer concerns.Key ResponsibilitiesReview and...

  • Customer Service Representative

    1 week ago

    Mt Sterling, United States Domino's Franchise Full time

    Job DescriptionAt Domino's Franchise, we're looking for a skilled Customer Service Representative to join our team. As a key member of our staff, you'll be responsible for delivering exceptional customer experiences and ensuring the highest quality of our products.Key Responsibilities:Food Preparation: Prepare and cook food to our high standards, ensuring...

Customer Service Representative

4 months ago

Sterling, United States Falcon Heating And Air Conditioning Full time
Job DescriptionJob DescriptionSalary: $19-$21

For more than 35 years Falcon Heating and Air Conditioning has been a leading HVAC company, providing the DC,MD, VA area with exceptional customer service and quality work. Join our ever growing team and see why we are one of the best HVAC companies in the region.


We are seeking a full-time Customer Service Representative/Dispatcher in our Residential Division. Ideal candidates have excellent communication skills, a strong work ethic, are detail oriented, and team players.


Job Functions/Tasks:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

  • Schedule/dispatch COD Service Technicians
  • Sell & renew service agreements & accessories
  • Check emails from after hours and follow up with customers
  • Answer emails as they come in
  • Send out emails to Service Technicians about 1st calls and email them as requested
  • Audit customers with service agreements and schedule services accordingly
  • Check soon-to-be expired and expired service agreements and review with customer
  • Handle payments from Service Technicians
  • Monitor dispatch board
  • Create and maintain service agreements
  • Write invoices
  • Monitor parts on board
  • Accurate use of Podium
  • Accurate use of company’s software program – Service Titan
  • Perform other related duties as assigned

 

Required Qualifications:

  • Fluent in English (written and oral)
  • High school diploma or GED
  • Proficiency working with Microsoft Office (Word, Excel, Outlook)
  • Excellent customer service skills
  • Dispatch experience
  • Accounting experience
  • Data entry experience
  • Previous experience in a fast paced, customer-focused environment
  • Previous experience with escalated customer issues
  • Positive Attitude
  • Great work ethic
  • Regular attendance and punctual
  • Attention to detail
  • Demonstrate longevity in previous places of employment (no job jumpers)
  • Days and hours are Monday through Friday, with a Saturday rotation. The hours can be from 7:00 am - 4:00 pm or 9:00 am - 6:00 pm. Remote options are possible on Saturdays.


Benefits:

  • Medical and vision insurance with company contribution of 55% toward the employee
  • Dental insurance
  • Paid Sick Leave
  • Paid Vacation
  • Paid Holiday
  • Supplemental Insurance (Disability, Accident, Life, etc.)
  • 401k (with company match)
  • Parental Leave
  • Referral bonus
  • Top pay

 

AAP/EEO Statement

Falcon Heating & Air Conditioning, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.