Customer Service Representative

1 week ago

Deerfield Beach, United States GetMeHealthcare Full time

Join Our Dynamic Team as a Health Insurance Verification or Customer Service Representative

Are you a motivated individual with a passion for helping others navigate the complexities of healthcare? Do you thrive in a fast-paced environment where each day presents new challenges and opportunities to make a difference? If so, GetMeHealthcare wants YOU on our team

**Position**: Health Insurance Verification or Customer Service Representative
**Location**: Deerfield Beach, FL
**Type**: Full-time

**About Us**:
At GetMeHealthcare, we're committed to delivering top-tier health insurance solutions and exceptional customer service. We believe in ensuring access to quality healthcare for all, and we're dedicated to making a positive impact in our community.

**Responsibilities**:

- **Guide and Assist**: Help customers understand and navigate our health insurance plans and policies.
- **Team Collaboration**: Work closely with colleagues to resolve complex customer issues and deliver outstanding service.
- **Record Keeping**: Maintain accurate records of customer interactions and transactions.
- **Exceed Expectations**: Strive to meet or exceed customer satisfaction goals and performance metrics.
- **Continuous Learning**: Participate in ongoing training to stay informed about industry trends and product/service offerings.

**Qualifications**:

- **Communication Skills**: Exceptional verbal and written communication abilities are essential.
- **Problem-solving Abilities**: Strong analytical skills and the ability to think critically under pressure.
- **Team Player**: Capable of thriving both independently and collaboratively in a team-oriented environment.
- **Health Insurance Knowledge**: Familiarity with health insurance terminology and procedures preferred; training provided.

**Benefits**:

- **Competitive Compensation**: Enjoy a competitive hourly wage with bonus opportunities.
- **Health and Wellness**: Comprehensive health, dental, and vision insurance coverage.
- **Time Off**: Paid time off and holidays for work-life balance.
- **Exciting Perks**: Company-paid vacation trips to destinations like the Bahamas and Las Vegas, plus complimentary daily lunches
- **Career Growth**: We invest in your professional development, including support for obtaining an insurance license.

**Ready to Make a Difference?**
Embark on an exciting career journey with GetMeHealthcare and join a team of customer service experts dedicated to transforming healthcare services

**Job Type**: Full-time
**Pay**: $16.00 per hour
**Expected hours**: 40 - 50 per week

**Benefits**:

- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

**Weekly Day Range**:

- Monday to Friday
- Weekends as needed

**Work Location**: In person

Pay: $15.00 - $18.00 per hour

**Benefits**:

- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance

Experience level:

- 1 year
- No experience needed

Shift:

- 8 hour shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Work setting:

- Call center
- In-person
- Office

Work Location: In person

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