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Sales Associate Customer Service Automotive Tool
2 weeks ago
Job Overview:
We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a full-time position with opportunities for growth within the company.
**Duties**:
- Assist customers with inquiries, product information, and order processing
- Handle customer complaints and provide appropriate solutions
- Maintain accurate customer records and update information as needed
- Process returns, exchanges, and refunds
- Collaborate with other departments to ensure customer satisfaction
- Utilize retail math skills to calculate discounts, pricing, and promotions
- Conduct cold calling to generate leads and promote sales
- Assist with inventory control and management
- Upsell products and services to increase sales revenue
- Provide support to customers in Spanish (multilingual skills are a plus)
**Requirements**:
- High school diploma or equivalent required (college degree preferred)
- Previous experience in customer service or sales is preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Sales experience is a plus
**Job Types**: Full-time, Part-time
Pay: $17.00 - $22.00 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- 401(k) 2% match
- 401(k) matching
- Employee discount
- Paid time off
- Paid training
Experience level:
- No experience needed
Schedule:
- 4 hour shift
- 8 hour shift
- Weekends as needed
Supplemental pay types:
- Bonus opportunities
- Yearly bonus
Ability to Relocate:
- Township of Howell, NJ 07731: Relocate before starting work (required)
Work Location: In person
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