Medical Secretary

Exceptional Health is a concierge internal medicine practice located in Wellesley, MA. We are **seeking an experienced, full time, Patient Service Coordinator **who is detail oriented and organized to join our team. Our objective is to find an individual to provide detailed, comprehensive, and professional coordination of patient care. This staff member should be energetic with the ability to multitask and be pro-active in anticipating the needs of the physician and patients. The individual should be able to document and deliver information in a clear and concise manner (verbal and written).
**Essential Functions**:

- Medical Reception - Answer telephone calls and appropriately document and direct information.
- Schedule and confirm patient appointments.
- Verify insurance eligibility and prepare charts for daily patient appointments.
- Greet all patients upon arrival and collect any co pay at the time of service.
- Support physician and clinical staff by facilitating physician orders.
- Schedule and arrange diagnostic appointments, and specialty consultations.
- Assisting the clinical staff with following up on test results.
- Maintain a high level of organization and time management across several projects at once.
- Strong work ethic and desire for excellence in order to deliver the highest quality of work.
- Communicating results to patients and providers.
- Application of learned routines, procedures, and practices.

**Required Experience/Abilities/Competencies**:

- Some undergraduate required and 4+ year’s administrative experience.
- General knowledge of the equipment, materials, procedures, and terminology used in internal medicine practice.
- The ability to prioritize quality patient care and satisfaction.
- Ability to establish and maintain an effective working relationship with co-workers and patients.
- Comfortable working independently and in collaboration with staff and outside providers.
- Maintain patient confidentiality to maintain HIPAA compliant information.
- Excellent communication skills are required.
- Showing initiative and professionalism while striving to provide consistent high-quality support to the physician and co-workers.
- Investigative capability and also the skills to interact and assist patients in a positive and professional manner.
- Ability to work under pressure in a fast-paced environment.

**Salary**: $70,000.00 per year

**Benefits**:

- 401(k)
- Health insurance
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

Work setting:

- In-person
- Office
- Outpatient
- Private practice

**Experience**:

- Patient Service Coordinator: 4 years (required)
- Epic: 2 years (preferred)
- Medical Secretary: 4 years (required)

Work Location: In person

Pay: From $65,000.00 per year

**Benefits**:

- 401(k)
- Health insurance
- Paid time off

Healthcare setting:

- Outpatient
- Private practice

Medical specialties:

- Primary Care

Schedule:

- Monday to Friday

Ability to Relocate:

- Wellesley Hills, MA 02481: Relocate before starting work (required)

Work Location: In person