Retail Customer Service Representative

3 weeks ago

Washington, United States R2Net Inc - JamesAllen.com Full time

James Allen is the fastest growing online retailer of diamond engagement rings. Providing a virtual diamond shopping experience that rivals a storefront, James Allen focuses on the customer experience. From our highly trained Consultants, to our 360° viewing technology, virtual try on feature, and 30x magnification, James Allen is able to provide customers with the ability and confidence to see the diamond before they purchase.

At James Allen, we provide customers with a consultative, customer advocate based experience; presenting merchandise and detailed information on features and benefits that fit the customer’s needs.

We provide paid training on diamonds, gemstones, & jewelry, as well as, ongoing training to assist in the growth and development of your career with James Allen.

Two plus years of experience required handling high touch customers and account resolution.

**Responsibilities**
- Educate customers on diamonds, gemstones, and jewelry; ensuring that the customer receives the information that best fits their needs.
- Create a customer centric store environment that is inviting and fun.
- Build relationships with our customer and provide world class service
- celebrating life's special events.
- Proactively manage customer expectations; ensure resolutions to unforeseen issues exceed customer expectations on all levels.
- Accurately enter customers information and process orders efficiently; strong attention to detail is imperative.
- Guarantee store inventory by maintaining customer service standards and inventory control procedures.

**Requirements**:

- Previous retail sales and customer service experience.
- Previous fine jewelry or fashion jewelry experience preferred.
- Flexibility to work traditional retail hours; including days, nights, weekends, and holidays. Ability to maintain excellent attendance and punctuality standards.
- Ability to work in a fast paced environment and maintain excellence in listening, written, and verbal communications.
- Ability to travel to Frederick, MD for training for six to eight weeks.

**Benefits**

Benefits including medical, dental, vision and prescription insurance (full-time Team Members)
- 401(k)
- Stock Savings Plan
- Paid vacation
- Paid holidays (full-time Team Members)

Work Remotely
- No

Compensation
- $17-$18 per hour based on experience

Pay: $17.00 - $18.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 2 years

Shift:

- 8 hour shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Work setting:

- In-person

**Experience**:

- Customer Service: 2 years (preferred)

**Location**:

- Washington, DC 20007 (preferred)

Work Location: In person

  • Retail Service Representative

    2 weeks ago

    Washington, United States Galls LLC Full time

    Job SummaryBRANCH SERVICE REPRESENTATIVE - FULL TIMEGalls is looking for a Retail Field Service Associate - Full Time (Washington, DC) Monday - Friday Day ShiftGalls® proudly serves America's Public Safety and Military professionals by combining the broadest selection of uniforms, equipment and solutions in the industry with relentless customer service....

  • Retail Service Representative

    2 weeks ago

    Washington, United States Galls LLC Full time

    Job Summary BRANCH SERVICE REPRESENTATIVE – FULL TIME Galls is looking for a Retail Field Service Associate – Full Time (Washington, DC) Monday – Friday Day Shift Galls proudly serves America’s Public Safety and Military professionals by combining the broadest selection of uniforms, equipment and solutions in the industry with relentless customer...

  • Retail Service Representative

    3 days ago

    Washington, United States Galls LLC Full time

    Job Summary BRANCH SERVICE REPRESENTATIVE – FULL TIME Galls is looking for a Retail Field Service Associate – Full Time (Washington, DC) Monday – Friday Day Shift Galls proudly serves America’s Public Safety and Military professionals by combining the broadest selection of uniforms, equipment and solutions in the industry with relentless customer...

  • Retail Service Representative

    2 weeks ago

    Washington, United States Galls LLC Full time

    Job SummaryBRANCH SERVICE REPRESENTATIVE - FULL TIMEGalls is looking for a Retail Field Service Associate - Full Time (Washington, DC) Monday - Friday Day Shift Galls® proudly serves America's Public Safety and Military professionals by combining the broadest selection of uniforms, equipment and solutions in the industry with relentless customer service....

  • Retail Service Representative

    2 weeks ago

    Washington, United States Galls LLC Full time

    Job SummaryBRANCH SERVICE REPRESENTATIVE - FULL TIMEGalls is looking for a Retail Field Service Associate - Full Time (Washington, DC) Monday - Friday Day Shift Galls® proudly serves America's Public Safety and Military professionals by combining the broadest selection of uniforms, equipment and solutions in the industry with relentless customer service....

  • Cashier/ Customer Service Representative

    4 weeks ago

    Washington, United States Michaels Stores, Inc. Full time

    Store - DC-CHEVY CHASE, DC - Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties th Customer Service Representative, Cashier, Customer Service, Representative, Retail

  • Retail Customer Service Representative

    3 days ago

    Washington, United States The Brick Full time

    Is this job for you? Do you believe in putting the customer first? Do you love to solve problems and create solutions? The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude! The winning...

  • Senior Field Service Engineer I

    4 hours ago

    Washington, United States Customer Service Associates Full time

    Equipment Management Service and Repair - EMSAR, headquartered in Austin, Texas, is a fast-growing national technical services company providing maintenance, repair and installation services to OEMs in the Healthcare, Laboratory, Self-Service Kiosk, and Critical Power sectors. EMSAR's customer-centric model enables the Company to customize and deliver the...

  • Customer Service Retail Advisor

    2 months ago

    Washington, United States Blue Square Marketing Ltd Full time

    **Applicant Portal** : **Job Details: Customer Service Retail Advisor - Cork** Vacancy NameCustomer Service Retail Advisor - Cork Location CountryIreland Location CityCork Role BenefitsN/A Right to Work RequirementsUK Job Description*Register your interest for future opportunities!* If this sounds like you, we are looking for candidates to register their...

  • Customer Service Representative

    3 weeks ago

    Washington, United States Penn Foster Inc Full time

    $500 Sign-on Bonus Do you love having fun, meaningful conversations while getting your steps in? We are looking for people just like you! Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service throughout the great state of Tennessee. To succeed in this role you will need to be...

  • Customer Service Representative

    2 weeks ago

    Washington, United States Coen Full time

    Job DescriptionJob DescriptionOverviewJob Title: Customer Service RepresentativeLocation: Washington, PASalary: $12.25 - $13.25 / hourlyJob Description:Ensures an exceptional customer experience that supports our vision to become fast and casual “to go” with world class convenience. Assists and supports the Assistant Store Manager and Store Manager in...

  • Customer Service Representative

    3 days ago

    Washington, United States Destination Pet LLC Full time

    **Welcome to Destination Pet. We are One Pack - a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!**: **Pet care is a journey. Welcome to your destination!...

  • Customer Relations Representative

    4 weeks ago

    Washington, United States Divergent Drive Inc Full time

    Job DescriptionJob DescriptionDivergent Drive is one of the most successful and innovative inside sales providers in the DC/MD/VA area. Our customer-friendly approach and innovative clientele is the best solution for our customers. We are looking for someone with an amazing work ethic, a super positive attitude, and a great student mentality. We are also...

  • Retail Service Representative

    1 week ago

    Washington, United States Andersen CorporationRenewal by Andersen Full time

    Renewal by Andersen is the full-service replacement window division of Andersen Corporation. We are looking to add Retail Service Representative (RSR) to our team in the Capital Region. Renewal by Andersen is united by the common goal of making a difference in the lives of our homeowners, our colleagues, our families, and in the communities we serve. We...

  • Customer Service Representative

    2 days ago

    Washington, United States Infinite Icons Full time

    **Infinite Icons **is looking for a full-time ambitious and confident Customer Service Representative to join our astounding Customer Service Department. We are a local essential business focused on customer service, sales, and client relations. This strategy has played a critical role in the massive growth we have encountered over the past year to become a...

  • Customer Service Representative

    3 days ago

    Washington, United States ECI Group Inc. Full time

    At EGI Group, our sole focus is delivering notable services to our clients and customers. Our entry-level Customer Service Representative is integral to our customer relations efforts. We are a diverse team working together to ensure a positive and exhilarating experience for our entry-level Customer Service Representative team and all our clients and...

  • Full-time Retail Sales Representative

    2 weeks ago

    Washington, United States Wireless Vision Full time

    **Full-Time Retail Sales Representative** **$17+/hr + commission + spiffs** **T-Mobile Premium Retailer - Wireless Vision** Do the hottest new tech trends excite you? Do you naturally make connections with people everywhere you go? Then a Retail Sales Representative role with Wireless Vision would be a perfect fit for you. In this role, you will...

  • Full-Time Retail Sales Representative

    3 weeks ago

    Washington, United States Wireless Vision Full time

    Full-Time Retail Sales Representative $17+/hr + commission + spiffs T-Mobile Premium Retailer – Wireless Vision Do the hottest new tech trends excite you? Do you naturally make connections with people everywhere you go? Then a Retail Sales Representative role with Wireless Vision would be a perfect fit for you. In this role, you will represent the T-Mobile...

  • Full-Time Retail Sales Representative

    2 weeks ago

    Washington, United States Wireless Vision Full time

    Full-Time Retail Sales Representative $17+/hr + commission + spiffs T-Mobile Premium Retailer – Wireless Vision Do the hottest new tech trends excite you? Do you naturally make connections with people everywhere you go? Then a Retail Sales Representative role with Wireless Vision would be a perfect fit for you. In this role, you will represent the T-Mobile...

  • Customer Service Representative

    3 weeks ago

    Washington, United States Absolute Staffing & Consulting Solutions Full time

    Job DescriptionJob DescriptionAbsolute Staffing is searching for a Customer Service Representative to work with our client. Location:Washington, D.C. Position Overview: We are seeking a dedicated and empathetic Customer Service Representative to join our team in our Washington, D.C. office. The ideal candidate will have a passion for helping others and a...