![Chick-fil-A](https://media.trabajo.org/img/noimg.jpg)
Catering Manager
1 month ago
Position: Catering Manager
General Responsibilities
- Identify catering opportunities and following up on opportunities through phone calls and
visits to potential catering guests.
- Leverage established corporate partnerships and relationships with Raving Fans®.
- Make the sale and secure the agreement with catering guests.
- Ensure Team Members are delivering a “REMARK”able pick up and/or delivery guest
experiences.
- Follow up with guests for feedback and to inquire about their recent experience.
- Add value for catered events.
- Call guests who have previously placed catering orders at your Restaurant and tell them how much your Restaurant appreciates their business.
In-Restaurant Responsibilities
- Manage all “Out Side Sales” production flow.
- Work closely with operations and kitchen staff to ensure the Restaurant has all food and paper goods needed to prepare upcoming catering orders.
- Ensure the catering equipment and catering area in the Restaurant are clean and organized.
- Create and maintain documentation around all Restaurant catering procedures.
- Continually evaluate all catering guest service.
- Be an ambassador for the brand by building relationships with local community members on a regular basis.
- Identify potential catering guests at catering events.
- Maintain and continue to grow existing catering relationships (i.e., surprise and delight a guest at work with his or her favorite Chick-fil
- A menu item, mail a handwritten thank you note thanking a guest for his or her partnership with Chick-fil
- A)
- Distribute marketing materials to potential catering guests to continue building awareness of Chick-fil
- A Catering.
Skills & Qualities:
- Proven self-starter
- Strong leadership skills
- Capable and passionate about building relationships with guests
- Organized, strong planning and project management skills
- Ability to keep proper records and documentation of sales
- Strong communication skills
- Detailed and observant
- Ability to multi-task and delegate responsibility when appropriate
- Ability to make decisions quickly
- Resilient - able to handle setbacks
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