Desktop Support
2 weeks ago
Job Summary:
**Duties**:
- Provide technical support to end-users regarding computer hardware, software, and network-related issues
- Troubleshoot and resolve hardware and software problems in a timely manner
- Set up and maintain user accounts and permissions
- Assist with IT infrastructure maintenance and upgrades
- Collaborate with the IT team to ensure smooth operation of all systems
**Skills**:
- Excellent customer service skills
- Proficiency in VPN setup and troubleshooting
- Knowledge of TCP/IP protocols
- Strong communication skills to effectively interact with end-users
- Familiarity with computer networking principles
- Experience with Mac OS and Linux operating systems
- Understanding of IT infrastructure components
- Basic knowledge of firewall configurations
**Job Types**: Full-time, Part-time, Contract, Temporary, Temp-to-hire
Pay: $21.00 - $25.00 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
Schedule:
- 8 hour shift
- Morning shift
**Experience**:
- Desktop support: 3 years (preferred)
- iOS: 2 years (preferred)
- Windows: 2 years (preferred)
Work Location: In person
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