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Front Office Receptionist

1 month ago

Tucson, United States Tucson Ear, Nose and Throat Full time

We are seeking a professional and organized Front Desk Receptionist to join our team. As the first point of contact for our office, you will play a crucial role in providing excellent customer service and ensuring smooth operations. This is a full-time position in a medical office setting.

**Duties**:

- Greet and welcome patients and visitors with a friendly and professional demeanor
- Answer phone calls, schedule appointments, and manage the office calendar
- Provide administrative support such as filing, faxing, and scanning documents
- Assist with patient check-in and check-out processes, including insurance verification
- Maintain cleanliness and organization of the reception area
- Handle patient inquiries and provide accurate information about our services
- Collaborate with medical/dental staff to ensure efficient patient flow
- Follow HIPAA guidelines to protect patient confidentiality

**Skills**:

- Strong organizational skills with the ability to multitask effectively
- Excellent phone etiquette and customer service skills
- Proficiency in computerized scheduling systems and basic office software (e.g., Microsoft Office)
- Experience working in a medical office is preferred but not required
- Ability to handle stressful situations with professionalism and empathy
- Attention to detail and accuracy in data entry and record keeping

We offer competitive pay based on experience.

If you are a motivated individual with excellent organizational skills and a passion for providing exceptional customer service, we would love to hear from you. Please submit your resume for consideration.

Pay: From $16.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to Relocate:

- Tucson, AZ: Relocate before starting work (required)

Work Location: In person

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