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Bilingual Retail Sales Representative

4 months ago

Casa Grande, United States Wireless Vision T-Mobile Authorized Dealer Full time

Talents:

- Provide exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones and assessing their needs.
- Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts to identify revenue opportunities, and excelling in quality metrics.
- Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location.
- Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
- Work with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
- Complete accurate paperwork and transactions according to company policies and procedures.
- Share customer experience with the rest of your team, including Management.
- Ensure maintenance of store appearance, back room, restrooms and individual work area according to the retail store standards.
- Assist customers with service activations, changes and bill payments, respond to billing inquire equipment replacement, sell accessories and process price plan changes and upgrades.
- Build customers confidence by making their experience comfortable and simple while meeting their needs.
- Engage in service selling and right fitting the customer with the appropriate total technology solution.
- Assist in other tasks, duties, or projects as assigned by management.

**Experience**:

- Minimum of 6 months experience in sales or another environment with a strong customer focus.
- Professional, energetic and positive attitude.
- Excellent written and verbal/interpersonal communications skills.
- Flexible scheduling availability.
- Completed High school diploma/GED.
- Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
- Must be able to move and/or lift up to 25 pounds.

**Job Types**: Full-time, Part-time

Pay: $14.35 - $25.00 per hour

**Benefits**:

- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance

Shift:

- 8 hour shift

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)

Ability to Relocate:

- Casa Grande, AZ 85194: Relocate before starting work (required)

Work Location: In person