Desktop Support

2 weeks ago


Los Angeles, United States QUANTUM WORLD TELE SERVICES PRIVATE LIMITED Full time

Expectation is to support devices and/or equipment (e.g. Thin Clients, laptop, mobile phones, tablets, peripherals, etc.) and related Software.
- provide on demand walk up support for Service Recipients on Service Recipient EUC environment and general computing questions.
- Resolve Incidents and service requests associated with Service Recipient EUC environment.
- Provide break/fix support.
- Advice and assistance to Service Recipients on IT related inquiries.
- Coordinate efforts with other teams and third-Party service providers as necessary to keep Service Recipient EUC environment stable, reliable, and available.
- Replace defective parts and systems, including for preventative maintenance as prudent.

Perform maintenance and parts management, and monitor during warranty and off warranty periods.

**Job Type**: Contract

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Desktop Support: 3 years (required)

Ability to Relocate:

- Los Angeles, CA: Relocate before starting work (preferred)

Work Location: In person



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