Desktop Support Technician

2 weeks ago


Los Angeles, United States Los Angeles Dodgers LLC Full time

**Job Summmary**:
This is a contract-to-hire opportunity with the goal of converting a successful resource to a full-time employee after a period of performance.

**Duties**:

- Provide technical support to end-users on various IT issues
- Install, configure, and troubleshoot hardware and software components
- Set up and maintain user accounts in Active Directory
- Ensure proper functioning of desktop systems and peripherals
- Provide remote phone support and deskside support as required
- Respond to help desk tickets promptly and resolve issues efficiently
- Ensure proper documentation of incidents in the Enterprise ticketing system
- Perform routine maintenance tasks on systems and networks

**Requirements**:

- Proven experience in desktop support or a related field
- Proficiency in Windows Server, mobile devices, LAN, and IT infrastructure
- Strong customer service skills with the ability to communicate technical information effectively
- Knowledge of TCP/IP networking protocols

This position offers competitive pay based on experience and skills. Join our team today as a Desktop Support Technician to contribute your expertise in maintaining our IT systems efficiently.

**Job Type**: Temp-to-hire

Pay: $28.00 - $30.00 per hour

Schedule:

- 8 hour shift

**Experience**:

- Customer support: 3 years (required)
- iOS: 1 year (preferred)
- Windows: 1 year (preferred)

Ability to Commute:

- Los Angeles, CA 90012 (required)

Ability to Relocate:

- Los Angeles, CA 90012: Relocate before starting work (required)

Work Location: In person



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