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Medical Assistant

3 months ago

Brooklyn, United States Primary Care Medical Office Full time

Medical Assistants are an important part of our Care Teams. High levels of flexibility, attention to detail, and problem-solving are required to be successful. You will be expected to build relationships with Oak Street Health members. Medical Assistants will work closely and collaboratively with their teammates to greet and room Oak Street Health patients. They will be expected to assist in assessing a patient's health conditions, including performing routine diagnostic testing during appointments.

Core Responsibilities:

- Ensures efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule
- Delivers an exceptional patient experience, and helps patients prepare for their provider visit
- Obtains vital signs, chief complaint and reviews medications
- Delivers patient screenings per protocols
- Orders supplies and stocks exam rooms
- Conducts routine quality control checks, including infection control measures, equipment QAs, and checks for expired medication and supplies
- Ensures exam rooms are clean, safe, and ready for patient visits
- Under the direction of an RN, provider, and/or protocol, provides telephonic support to patients
- Assists providers, RNs, or social workers with home-based support for high-risk members, as necessary
- Under the direction of an RN or Provider, offers MA appropriate “visits”, such as administering vaccinations and performing procedures, including but not limited to ABI, spirometry, EKGs, etc.
- Performs waived laboratory testing
- Schedules diagnostic testing
- Supports care team with obtaining medical records, and ensuring records are scanned into the EMR per protocols
- Participates in care team meetings to discuss patient care and clinic operations
- Other duties, as assigned

What are we looking for?
- CPR Certification required
- Medical Assistant certification or registration
- 3-5 years in a Medical Assistant role preferred
- EMR experience required
- 2 or more years of experience working with geriatric patients
- Phlebotomy Technician Certification preferred
- Strong communication skills and customer service orientation
- Demonstrates problem-solving skills, accountability, and a flexible, positive attitude
- US work authorization

Pay: $19.00 - $24.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance

Medical specialties:

- Primary Care

Schedule:

- 8 hour shift
- Monday to Friday

Work setting:

- In-person

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Medical terminology: 1 year (preferred)
- Computer skills: 1 year (preferred)

Work Location: In person