Admissions and Case Management Assistant Co-op

3 weeks ago

Jamaica Plain, United States Pine Street Inn Full time

**3 Positions Needed For - Admissions and Case Management Assistant Co-op**

**SCHEDULE**:40 hours, Monday - Friday 9:00 AM - 5:30 PM

**LOCATION**: 170 Morton Street Jamaica Plain Shattuck Campus

**JOB DESCRIPTION**:
**SUMMARY OF THE POSITION**:
**The Admissions and Case Management Assistant Co-op will provide quality substance abuse case management services to homeless adult men according to the program’s established policies and procedures. The Admissions and Case Management Assistant Co-op will provide a wide range of case management services and carry a caseload of clients of the Men’s Stabilization Program. Primary duties include, but are not limited to, engaging clients upon intake, assisting clients in accessing basic emergency services, and collaborating with outside resources for effective discharge planning. The incumbent will also be responsible for facilitating weekly client orientations and/or discharge planning groups and will work closely with the clinical team, recovery specialists, and operations manager, as well as a number of outside providers and recovery programs. The Admissions and Case Management Assistant Co-op is expected to accurately complete all required documentation within CareLogic (the electronic health record) in a timely manner and to keep client case management notes up-to-date at all times. The incumbent will participate in case conference rounds and staff meetings, and also assist in crisis prevention/intervention and milieu management. The incumbent works to obtain or maintain clinical credentials and/or licensure by receiving supervision and attending training opportunities. Annual CORI review will be conducted for this position and acceptable results will be required.**:
**REQUIREMENTS**:
**QUALIFICATIONS**:
**EDUCATION/TRAINING**:
REQUIRED:

- High School Diploma or GED
- Some college

**PREFERRED**:

- Bilingual, with an emphasis in English and Spanish

**KNOWLEDGE/EXPERIENCE**:
REQUIRED:

- Minimum of one (1) year case management or counseling experience working in the human services industry
- Knowledge of the issues related to substance abuse, mental illness and economic factors as precipitants to homelessness
- A working knowledge of homeless referral networks, with a specific emphasis on transitional programs and housing resources

**PREFERRED**:

- Minimum of one (1) year case management or counseling experience working with addictions, homelessness, and/or dual-diagnosed individuals
- Extensive experience with case management, issues of substance abuse and mental health issues, knowledge and experience using evidenced
- based practices such as Motivational Interviewing and Trauma-Informed Care and access to available services for homeless men

**PHYSICAL ABILITIES/SKILLS**:
REQUIRED:

- Ability to stand for moderate periods of time, stretch, bend, lift and assist clients up and down stairs during difficult and/or emergency situations
- Ability to respond safely and quickly in case of emergency situations
- Ability to sit for moderate periods of time at a desk in an office while interacting with clients and/or managing documentation

**MENTAL ABILITIES/SKILLS REQUIRED**:

- Excellent verbal and written communication skills
- Documentation and computer skills.
- Ability to perform an array of difficult tasks at the same time
- The temperament to work with clients with problems indicative of untreated emotional/physical health needs and active substance use/abuse/dependency behaviors
- Ability to work in intense emotionally charged situations
- Must have the ability to be trained to successfully utilize an electronic health record documentation system

**ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO**:

- Contribute to the overall integration and success of the program by being a team player, accepting and offering guidance as appropriate, participating in PSI activities and trainings as requested, and by promoting organizational integration based on the mission, vision and values.
- Complete all intake documentation in the Electronic Health Record on the day of admission. Complete an aftercare /discharge plan assessment within 3 days after the intake is completed. Case Management and /or progress notes are required for each individual and group session and any additional client contact. All required documentation, as noted above, is entered into the electronic health record within the designated timeframes.
- Use Motivational Interviewing and other engagement techniques to increase the number of clients that remain in treatment after admissions.
- Participate as an active member of the Intake and Recovery Specialist team; attend daily case conferences and weekly staff meetings.
- The Admissions and Case Management Assistant Co-op will read and review each treatment plan to ensure that aftercare services provided are specified in the Treatment Plan. Coordinate support services and aftercare discharge planning with client’s primary clinician.
- Clien

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