Customer Service Representative

2 weeks ago

DallasFort Worth, United States Amynta Group Full time

We’re thrilled that you are interested in joining us here at the Amynta Group

The Amynta Group, is currently seeking experienced Bilingual and Non-Bilingual Customer

Service Representatives for its Fort Worth, TX call center location. The Customer Service team will be responsible for handling all incoming calls from our customers. The Customer Service and Claims Department is a fast-paced environment where we strive to provide exceptional customer service. We are seeking energetic employees who possess a pleasant attitude, have prior call center phone skills, can answer incoming calls with a smile in their voice, while multi-tasking on claims at the same time, and who work well with other team members.

Above market starting pay

Full Benefits within 30 days

Start a new career in an ever-growing industry

The Amynta Group, is currently seeking experienced Bilingual and Non-Bilingual Customer

Service Representatives for its Fort Worth, TX call center location. The Customer Service team will be responsible for handling all incoming calls from our customers. The Customer Service and Claims Department is a fast-paced environment where we strive to provide exceptional customer service. We are seeking energetic employees who possess a pleasant attitude, have prior call center phone skills, can answer incoming calls with a smile in their voice, while multi-tasking on claims at the same time, and who work well with other team members.

Above market starting pay

Full Benefits within 30 days

Start a new career in an ever-growing industry

Qualifications:

- Minimum of 2 years of experience working in an inbound call support role
- Customer service interaction within a customer support work environment
- Analytical and able to assist with customer requests
- High school diploma or GED
- Self-starter with strong attention to detail
- Excellent verbal communication skills
- Ability to research and work independently
- Active listening skills within a work environment
- Experience with Microsoft Word, Excel and Outlook
- Proper grammar and writing skills to ensure concise communications
- Bilingual preferred

Responsibilities (Specific tasks, duties, essential functions of the job)
- Handle high volume of nationwide inbound customer care calls in a timely manner
- Utilize computer technology to document customer interactions
- Research and verify warranty contracts pertaining to existing customers
- Gather customer's key information, verify key aspects and then determine a resolution
- Handle customer related questions in a timely manner
- Identify and assist with any customer-based requests
- Identify and escalate priority issues per customer interactions after de-escalation steps
- Assures that appropriate documentation is maintained or updated regarding customer information
- Ensure customer satisfaction by addressing all aspects of customer related concerns
- Adhere to quality assurance guidelines and expectations
- Ability to prioritize and multi-task in order to complete work tasks effectively
- Required to learn and retain all aspects of company related product knowledge
- Stay current and proficient with all client-based systems and software
- Adhere and maintain daily key performance metrics
- Adhere to assigned work schedule and hours based on business needs
- Ensure clear understanding of all required monthly performance metrics
- Required to adhere to all documented procedures and guidelines related to customer support

The Amynta Group (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants.

  • Entry Level Customer Service Representative

    2 weeks ago

    Fort Worth, United States Resolute Service Full time

    Job DescriptionJob DescriptionAre you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Do you find joy in interacting with people? Are you looking for a growth opportunity? If your answer is yes, then our Entry Level Customer Service Representative position might be what you are looking for! We are...

  • Customer Service Representative

    3 weeks ago

    Dallas, United States Precision Door Service Full time

    Precision Door has been franchising since 1999 and is now America's leading Garage Door Repair company. You'll work with smart and reliable supervisors and co-workers. At Precision, our franchise owners want you to start a career. They invest in their employees, and are looking for career-oriented, permanent employees. Our franchise owners understand what it...

  • Customer Service Representative

    3 weeks ago

    Fort Worth, United States Ada Business Solutions Full time

    As a Customer Service Representative, you'll be an integral part of our fast-paced environment, supporting on-site community fundraising initiatives and representing our clients with professionalism and impact.This is an entry-level role where your willingness to learn and commitment to success are key. We provide comprehensive training and ongoing...

  • Customer Service Representative

    3 weeks ago

    Fort Worth, United States Performancereview Full time

    ** Customer Service Representative** Job Title Customer Service Representative Job ID 27656888 Location Fort Worth, TX 76110 Other Location Description **Customer Service Representative** Headquartered in Chicago, our client is a world leader in electronics and metal scrap recycling and non-ferrous export for over 15 years. Their team has over 30 years...

  • Customer Service Representative

    5 days ago

    Fort Worth, United States Modern Aviation Full time

    Job Details Job Location Fort Worth, TX   Description Customer Service Representative The Company Modern Aviation (the "Company") is a private equity backed; platform company launched in 2018 that is focused on the fixed-based operator ("FBO") sector. The Company has been rapidly growing through the acquisition of FBO locations and has significant...

  • Customer Service Representative

    1 month ago

    Fort Worth, United States Callaway Golf Full time

    ** Customer Service Representative** **Job Category****:** Customer Support/Service **Requisition Number****:** CUSTO003438 Showing 1 location **Job Details** **Description** Callaway Golf Company is a leader in total performance, premium golf equipment and active lifestyle products while also being a great place to work! We are passionate and push the...

  • Customer Service Representative

    2 weeks ago

    Fort Worth, United States Professional Alternatives Full time

    Customer Service RepresentativeFort Worth, TX, USA – fully in-office A leading innovator in the electricity industry, is seeking a dedicated Inside Sales Customer Service Representative to join their dynamic team. As the primary point of contact, you will play a crucial role in assisting customers with inquiries, promoting cutting-edge energy solutions,...

  • Customer Service Representative

    1 month ago

    Fort Worth, United States U-Haul Full time

    Location: 1101 E Loop 820, Fort Worth, Texas 76120 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...

  • Customer Service Representative

    2 weeks ago

    Fort Worth, United States Allianceaviationservices Full time

    ** Position Description** **Customer Service Representative** Location **TX - Fort Worth** Job Code **883** # of openings **1** Division: **Alliance Air Services** **Company Overview:** Alliance Aviation Services is an award-winning Fixed Based Operation (FBO) located at Fort Worth Alliance Airport. Alliance handles all types of civilian, military and cargo...

  • Customer Service Representative

    2 months ago

    Fort Worth, United States Glamour Paws Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and...

  • Customer Service Representative

    4 weeks ago

    Fort Worth, United States Serenity Healthcare, LLC Full time

    Customer Service Representative Onsite - Fort Worth, TX Learn how healthcare should be delivered - help people - build a career - no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Customer Service...

  • Customer Service Representative

    1 month ago

    Fort Worth, United States Warehouserack.Com Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team in Fort Worth, TX . Warehouse Rack Company is one of the largest distributors of used and new warehouse equipment in America. The ideal candidate is a team player with great customer service and communication skills.Responsibilities:· Greet customers.· Respond...

  • Customer Service Representative

    1 month ago

    Fort Worth, United States HomeTeam Pest Defense Full time

    ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO020597 Showing 1 location **Job Details** **Description** **At HomeTeam, we put people first.** **We make sure HomeTeamers have the tools, support, and training they need to deliver a delightful experience to every customer.** Our friendly, warm work...

  • Customer Service Representative-Logistics/Services

    3 days ago

    Fort Worth, United States Valtir LLC Full time

    Valtir is currently looking to hire a Customer Service Representative for our plant in Ft. Worth, TX. Valtir has been an industry leader and global supplier of highway safety products for over 50 years. Working with industry partners and safety experts, Valtir continues to bring the next generation of innovative safety products to a dynamically changing...

  • Customer Service Representative

    3 weeks ago

    Fort Worth, United States Allied Electronics Full time

    ** Customer Service Representative** Location: Fort Worth, TX, US, 76118 Brand: Allied Electronics Function: Customer Services **About Allied Electronics & Automation** Allied Electronics & Automation is a high service level, authorized distributor of industrial automation, interconnect, cabling, and electromechanical products. We are part of the $1.7...

  • Customer Service Representative

    1 month ago

    Fort Worth, United States Serenity Healthcare Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeOnsite – Fort Worth, TX Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment....

  • Customer Service Representative

    4 days ago

    Fort Worth, United States Serenity Healthcare Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeCustomer Care – Fort Worth, TX – Full Time Life can be extremely difficult to navigate, and many people suffer from depression, anxiety and other mental health challenges. At Serenity, we offer a message of hope and healing to our patients through the incredible cutting-edge technology of TMS...

  • Customer Service Representative

    4 weeks ago

    Fort Worth, United States Pro Mach Full time

    ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO04780 Showing 1 location **Job Details** **Description** Customers across North America depend on ID Technology to design, build, and install the most effective labeling, coding, and marking systems for their product lines. As a leading manufacturer...

  • Customer Service Representative

    2 weeks ago

    Fort Worth, Texas, United States Trulite Glass & Aluminum Solutions Full time

    Customer Service Representative - Bilingual(Must be fluent in English and Spanish)This role is not open for submissions from outside staffing agencies.What Brought You HereTotal compensation pay range will be determined based on experienceQuarterly safety bonus opportunitiesSalary $17 to $22 per hourShift Days and Hours 8am-5pm Monday-FridayBenefits...

  • Customer Service Representative II

    2 weeks ago

    Fort Worth, Texas, United States Incora Full time

    Welcome to our Incora Story! Join us in our journey as a valuable member of our team.We are in search of an outstanding professional to fill the role of Customer Service Representative.As a key player in the aerospace industry's supply chain solutions, our focus is on our customers.The Customer Service Representative II is responsible for nurturing customer...